Grogan's Towne Chrysler Jeep Dodge RAM

I was looking for a "newer used" ford edge and had visited a couple dealerships in my home state of Michigan and had been searching online. Imagine my surprise when I found a dealership that had nine ford edge models to choose from on their lot; this being a Chrysler Dealership in Ohio! We took a trip down after work and drove one home that same day. The prices were very reasonable and our salesman, John Byrne, was straight forward and easy to work with. I did not feel pressured and ended up with a very good deal. I was unable to reach a deal this good in our area; I am extremely happy with my car purchase!

Came in, in need of a car. Got a car easy and simple. Joel Lambert in sales helped me out substantially in terms of what I wanted. And then Heather Collins in finance figured the rest out got me a very good deal. It was a fantastic time.

We have been searching high and low for the right vehicle for the past two months. Our search has brought us to countless dealerships where we have been mostly misled and lied to. Honestly we were about ready to just give up. Then we came across John Byrne at Groganstowne in Toledo. We've never considered buying a used vehicle out of state before, but from the start John walked us seamlessly through the process. His honesty and patience were refreshing. Any question we had was quickly answered and we were never pressured. When we arrived at the dealership the vehicle was as advertised if not better! John had our paperwork ready and the vehicle ready and we were in and out even quicker than we could have imagined. Our children will be driving age before long and we will be going back to Groganstowne to let John take care of their needs when that time comes. We are absolutely customers for life!

I was in no hurry to purchase a vehicle for quite a few reasons; I had one that ran and car payments! But, after looking online and visiting a variety of car lots I decided it was time to set my limits and start looking to purchase a more reliable vehicle for myself and my child. I had met with a couple different salesmen at the same dealership when I had decided to just give up. I wasn't finding what I was looking for in the price range I was most comfortable with and this was quite a big decision to make. After I had decided to give up I saw the "perfect" SUV on Grogan's Towne website. After driving through the lot and not seeing the Jeep, I decided it couldn't hurt to actually ask someone where one would find this gem. To my surprise, it was not on the lot yet. John did not give up though. He gathered quite a bit of information from me... information such as what vehicle(s) I was looking for, color, engine, price range, time frame, name and number. John promised to get back with me the following day and sure enough kept that promise! Not only did he have the oh-so-perfect Jeep I just knew I had to have.. He had a second one with even less miles to show me as well! The process was a little longer than I would say your average process would take BUT with the costumer service I received and friendliness of those I encountered, it was all worth it! When I decide to upgrade, in the very far future, I will definitely be returning.

I had the pleasure of working with John Byrne. I found the car I was looking for online through CarGurus and while reviewing the vehicle, I started an online chat with John. I was looking for a specific vehicle and although I am from Indiana, approximately 2.5 hours away John did a GREAT job. Our online chat expanded to some text messages and a few calls. He told me all of the details about the car, took pictures for me prior to their own website even having them and walked me remotely through the whole process. I had the opportunity to discuss the financing options with Jamie Badger as well. Once we finalized everything I made my plans to visit the dealership which for me included a Greyhound bus trip from Indiana. Upon arriving, the car was exactly as John described, if not even better. After a test drive, John, Jamie and I finished all of the details up and I left the dealership having had a great, no pressure, stress free experience. I will definitely recommend John, Jamie and the dealership to anyone looking for a car, even if they are from Indiana, it was worth the Trip! Dan from Indiana!

Doug Simrell did an excellent job on helping me find the right car. He's very professional and is always there if you have a question. He helped me get the best deal on my new 2018 Jeep Wrangler Oscar Mike JK. Was well worth the visit. I absolutely love my new car. Thanks again Doug. Sincerely G Jacobs.

John byrne made my purchase very easy and comfortable . He wasnt pushy .. He listened to me . my credit is fair but i have been working on it alot over the last year never did i think I'd qualify he got me in the exact car i wanted in budget. Total amount wise and monthly wise . the car needed a new tire he made sure that was taken care of at their expense . him and Bre did their thing for me .. THANK you again guys.

John Byrne - he's an outstanding guy and a better salesman, xxxx if he ever gets tired of selling cars I'd ask him to come work for me. He's polite, well mannered and knows his xxxx. before I bought this car I must have stopped at 4 other dealerships and shopped around for weeks, John was the most pleasant to deal with out of every place I went to. Kia / hyaundi dealer ships were rude and pushy! Yark sells garbage with lack luster service. If you want a good deal and a good experience come visit my man John Byrne if you don't you'll regret it for the next 4-7 years Ps Jamie was my finance lady - she was amazing as well, no B.S and very friendly I'd give these guys 10 stars if I could.

Very friendly, able to work around my schedule, timely responses to emails and voicemails, very reasonable prices, knowledgeable about vehicles, no high pressure sales tactics, extremely pleased with overall experience

My overall experience was great. John was a great salesman and down to earth and relatable. Marc was also fantastic in assisting me to make a decision to start a new chapter of my life.