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Champagne Motorcar Co.

(209 reviews)
Visit Champagne Motorcar Co.
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
(860) 786-6452 (860) 786-6452

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Working with Joe Casoni and Ken Champagne was the best...

Working with Joe Casoni and Ken Champagne was the best experience that my wife and I have ever had purchasing a used car. I called to inquire about a 2014 Infinity Q60 that we were interested in and spoke to Joe. I asked Joe for the out the door price of the car because we did not want to drive 45 minutes to get a different price when we arrived. The price included all taxes and fees and was the same price Joe gave me over the phone. There were no hidden costs. We test drove the car and then went over everything that we thought needed to be fixed or touched up including replacing the tires. They fixed everything they said they would and installed new tires. When the car was ready they delivered it to my house and we were able to drive it for a few days to see if everything was to our satisfaction. We drove back to see Joe to complete the deal. As we were driving we then noticed that there was an issue with the windshield. We told Joe about the issue and they sent a windshield service to my house to replace the windshield. I would recommend Champagne MotorCar Co. to anyone who is shopping for a car. Thank you Joe and Ken for your outstanding customer service!! Frank Savino

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Incredible buying experience!

Champagne Motor Company has the most incredible buying experience, the way car shopping should be. The staff is knowledgeable, friendly but not at all invasive. Joe was our salesman, extremely helpful and gave his honest opinions when I was purchasing my Jeep Wrangler. When my teenager needs a vehicle, we’ll be back! Thank you to the owner for creating and cultivating a comfortable and enjoyable buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure, friendly staff. Great experience

I've always wanted a BMW. I waited a very long time and finally started seriously looking about a month ago. I've always bought used cars via a private sale, so going to a dealer to do this was a little nerve wracking for me. I price and option compared cars all over the New England area. I found the car I wanted, and ultimately bought, here at Champagne Motor Cars. Their reviews were excellent and I could tell that the cars listed for sale, were all high quality, clean, and well optioned. The availability of the CarFax report online was very helpful. The salesman Joe Casoni put a courtesy hold on the car and I took the hour and a half ride out there to take a look. I've never looked at just one car and then bought it, until now. The car was spotless. I could only comment on one thing which was the 2 front tires, they were a little worn, and it was only a comment. I returned to pick the car up a few days later and to my surprise found 4 brand new Pirelli Cinturato tires on the car, at no charge. I don't think there are too many dealerships that would go to that length for a happy customer, esp. given that the tires really weren't that bad. Ken Champagne obviously takes a lot of pride in his company. I love the car and am very happy with my experience here. I would encourage anyone in the market for a higher end car to give Champagne a look, you won't be disappointed. Joe, Kevin and Ken made this a very easy and enjoyable purchase for me. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love this dealership!

We pulled in on a Saturday afternoon looking for a 2019 Jeep we saw advertised on Champagne's website. We were not bothered; but rather after strolling the lot, Ernie, the sweetest and gentlest salesperson approached us to ask if there was anything he could help with. The rest was history. They offered $1000 more for my 2016 Jeep trade-in than an area "big" dealer, made the buying process effortless, and were careful about safety amid COVID concerns. We got the ball rolling that afternoon and the rest was completed over the phone during one lunchtime break from work. Ernie did the insurance/registration switch-over and I picked up the vehicle 3 days later. It was detailed, a knick repaired, and two tires replaced (without being asked). Smooth and effortless, and we were on the road in under a half an hour. I can't say enough about the dealership. We are definitely going back. And Ernie is a doll!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

Received some of the best customer service possible. Fernando was great everything I needed was answered and the experience was the best. If you want a professional honest dealer champagne motors is where you should purchase your next car. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The car buying experience

We had a great experience at Champagne Motor Cars. Our sales person actually helped us purchase a car. No pressure, just assistance.The office manager provided the paper work for the DMV in a packet. We went through the registration process without a problem. Ken Champagne was available to assist us at all times. I highly recommend Champagne Motor cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

If you are looking for a well researched used car, Champagne is the best. We bought our 2018 BMW 540i with help from Joe Casoni on our selection, decision and purchase. He and Kenny, the owner, know their cars and provide honest advice. They offer competitive prices and keep their word every step of the way. We recommend them highly and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very impressed with the inventory, no pressure approach,...

Very impressed with the inventory, no pressure approach, and customer satisfaction. Fernando worked hard to make sure I was happyl! Thank you Fernando & Ken!! I will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Used Car Buying Experience

I purchased a used, low mileage, 2017 Jeep Grand Cherokee SRT from Champagne Motors in June of 2020. Had a great customer experience. They did a comprehensive job on the car preparation. Replaced the tires, brakes, and repainted the front bumper. Car was nice and clean when I went to pick it up. No haggle approach made the buying experience quick and easy. Met Ken the owner and he explained his approach to selling high quality, used luxury and performance cars. Fernando our sales rep did a great job as well. If you are in the market for a used luxury or performance car, Champagne is the place to go. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and Great Service Dealership

Fernando was amazing! I purchased my car from Maryland, and it was very easy and Fernando was knowledgeable and made sure everything went smoothly. Please do not hesitate to buy a vehicle from this dealer. Not only is their pricing very fair and transparent, but Fernando went the extra mile throughout the process. Fernando even sent me a picture of my car on the car transporter just before it left Connecticut. Just like Fernando said, my local Audi dealer confirmed the car was in great condition, nothing was wrong with it! I literally saved $4,000 dollars (same model year, lower mileage, and options) by purchasing my car from Champagne Motors. By purchasing a vehicle outside of the DC Metro market, I avoided the higher price points charged to the ‘well heeled’ crowd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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