Reviews
Audi Mentor Exceptional Service
Pat provides world class service! He’s thorough, responsive, and friendly. Drivers that picked up our vehicles were very polite and arrived on-time. Audi Mentor please continue to provide this superior level of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the excellent review of our Service Team here at Audi Mentor. We always strive to provide the best service possible for our customers.
Mentor Audi
I bought my car from them almost 3 years ago. They are very efficient and very easy to work with. I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jill, thank you for sharing your excellent review of our Sales Team here at Audi Mentor. We appreciate your kind review.
Audi of Mentor offers great service
Pat went out of his way to make my visit convenient and successful. Everybody I came in contact with was courteous and professional. I really appreciated it. It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to read that our Service Team went above and beyond for you here at Audi Mentor. Thank you for sharing this with us.
2016 Audi Q5 bought at Audi mentor
Thank you to Pat the service manager at Audi Mentor. He has always been extremely thoughtful as to what the car had needed, what was covered by warranty, concerned with giving us a fair repair cost, knows us by name, outstanding person. Thank you very much Pat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Douglas, glad to learn that you are consistently impressed with our Service Department. Pat will be excited to learn about this review. Thank you so much for being one of our valued guests and we look forward to your next visit here at Audi Mentor!
Curtious staff
Stopped in without an appointment and they took care of the minor issue that I was having. Super friendly and helpful. Looking forward to working with them on all my maintenance needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Audi Mentor, and we hope that you will continue to visit us!
Excellent service for 20 years.
Been buying Audis here for 20 years. Straight forward sales and a great service and parts Departments Always done right the first time and on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David! Thank you for taking out the time to leave this wonderful review. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. If there is anything additional we can be of assistance with, please do not hesitate to contact us at Audi Mentor.
Great people to deal with!
Great people to deal with. They actually get it! Fast and courteous transaction . I would buy from again. Salesman was extremely knowledgeable and understanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Audi Mentor. We are happy to know that you enjoyed such a quick and knowledgeable transaction. We hope to work with you again in the future.
The best car purchasing experience I’ve had!
I drove over 4 hours to purchase a used Audi A3 and felt like I was given a fair deal on a trade, and my salesperson Maria was amazing! The staff was friendly, personable and made me feel comfortable. The wait was short and the car buying process was streamlined and expedited. I would easily make the 4 hour drive again for my next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your Audi A3, Zach! We are glad our valued employee, Maria, helped make your experience at Audi Mentor such an amazing, comfortable, and personable one. Thank you for the excellent star rating and the feedback. We look forward to future visits. Safe travels!
Summer tire installation
In and out in a timely fashion. All sales representatives welcoming as usual. I would recommend Audi Mentor dealership to anybody. Drive an Audi today!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, Thank you for sharing your positive experience. We kindly appreciate your recommendation and we look forward to your next visit with us at Audi Mentor.
Used car purchase with Shawn Gallo
I worked with Shawn Gallo to purchase a used BMW 540. He was very responsive, had great follow up and went above and beyond to assist me in buying the car out of state. Shawn actually used his own time to deliver the car 3.5 hours away. Very competent dealer and sales associate. Neil Federspiel
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase