Reviews
Best experience ever
We have bought many cars from many different dealerships. None compared to this positive experience. Tony and everyone we encountered were awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Followup service after my purchase
Great service experience! The mechanic / technician took t5rhe time to explain what changes / improvements my car now has over vehicles I've owned in the past.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, prompt and thorough
Jon, the service manager was more than helpful. He arranged for a towtruck pickup of my Terrain which would not start and then completed the diagnostics and repair (new battery) in less than a day and all at no cost to me since it was under warranty. Excellent professional "transaction" Thanks for your help and support.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Client Experience
Kate Rutt was great to work with. She guided me through this painless process. Her whole team, finance & technology review, were great as well. Looking forward to doing business again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful team and great facilities.
Karl did a wonderful job of working with us and was extremely professional and polite throughout the entire process. He was also sensitive to our time constraints and was able to work quickly to complete everything. Everyone else in the office was also very friendly and engaging.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service my vehicle
Everyone always says hello. It is refreshing as they are very upbeat. They go out of their way to make the experience enjoyable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Negotiations
Couteous, right to the point. No Games. Explain differences, Negotiate without causing delays or wasting my time. Finance was explain and lowest interest rate was found.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service and Recommendations!
Brooke continues to impress me! She has changed my negative opinion regarding the Customer Service Department from the last few times I have had the pleasure of dealing with her. True customer service skills. I have the trust back in Joyce's service dept now! Love my new tires too - thank you for the recommendation and assisting me with my rebate paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service
they were very helpful gave me loaner due to they did not have tire to fit my car also had to get OK about insurance on tires
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Comfortable, Clean, Friendly, and great coffee!
I have always had a great experience when bringing my vehicles in for service. The woman who take care of the service appt. are always nice and seem to enjoy their work, which must mean that Joyce Buick is a great place to work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
