Reviews
Buyer
I have bought numerous cars over at least 35 years from Sid Dillon. I always feel like I am being treated fairly. I totally trust their service department. Britney was knowledgeable and very pleasant to deal with as our sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad that Britney took such great care of you Jerry. If there's anything else you need please let us know. Thanks for being part of the Sid Dillon family.
SID DILLON FREMONT - SOLD CAR OUT FROM UNDER ME!
My family and I have been Sid Dillon customers for years. We have purchased well over a dozen vehicles from Sid Dillon in the past. 3 of them in 1 day for my wife and 2 kids. I found the vehicle of my dreams on Cars.com and immediately contacted the Sid Dillon Dealer in Fremont, Nebraska to inquire if the vehicle was still available (Monday morning). Did not hear back. Called Fremont dealer direct and left message, (Tuesday morning), no return call. Called my local Sid Dillon Dealer in Lincoln, Nebraska (Tuesday afternoon). She said the vehicle was unavailable and not ready for sale and should not have been put on the website yet as the door seals needed to be replaced and were ordered and needed to be installed before they would make the care available for sale. She said the car would be available the upcoming Friday. Checked website again on Thursday, noticed car was no longer on site. Called my local dealer, she immediately said "I bet they sold it", which I was very angry. She said she would call up to Fremont and inquire. Called me back and said "Yes, they sold the car on Wednesday". I was not happy and asked how they could sell a car, knowing I was very interested in it (having emailed, and called direct, and then had Lincoln dealer call) and was ready to buy, when they said it was not available until Friday? I said if I had known that, I would have driven up there myself on Tuesday afternoon and bought it. She said since it is technically "their" vehicle, they could sell it to whomever they wanted, when they wanted. Basically, the Fremont Sid Dillon Dealer wanted the sale/commissions and didn't want to give the sale/commissions to a Lincoln Sid Dillon Dealer. I went back to Cars.com, located an almost exact vehicle (2 years older and different color), with less miles, for $2,000 less in another state (PA). I flew out to PA and purchased the vehicle and drove it home. This vehicle from PA is in immaculate condition, with no accidents, no recalls, and no mechanical or exhaust issues. Passed PA and NJ mechanical and emissions inspections every 2 years. I feel this PA car overall has been a much better deal and I will not be returning to Sid Dillon Fremont to purchase a vehicle. Sid Dillon Lincoln may still have my business the next time I need another vehicle, but with the one I just purchased, it's going to be several years before I'm in the market for another one.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are very sorry to hear about your experience with us. We would love the opportunity to talk with you to find out all the details about what happened and what we can do to make it right. Please give us a call, we'd be happy to help.
Car sold out from under me
Found vehicle I was VERY interested in purchasing, found out it was "unavailable" until the end of the week due to some parts that needed to be fixed. Was told vehicle was not available for sale. Called on Thursday to inquire about car, found out it was sold the previous day. VERY POOR CUSTOMER SERVICE KNOWING A BUYER WAS READY AND WILLING TO PURCHASE VEHICLE, BUT TOLD IT WAS UNAVAILABLE TO SELL UNTIL END OF WEEK! NOT SMART ON DEALERS PART! Ended up purchasing a very similar vehicle with less miles for less money at another dealership...SORRY SID DILLON! LOST OUT ON MY BUSINESS, MOST LIKELY FOREVER!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are very sorry to hear about your experience with us. We would love the opportunity to talk with you to find out all the details about what happened and what we can do to make it right. Please give us a call, we'd be happy to help.
Went beyond my expectations. Great place to buy.
I was pleasantly surprised that Martin went beyond my expectations to meet my requests and give me the deal that I was looking for. Two thumbs up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear Martin did such a great job getting you all taken care of Don. We can't wait to see you again. Thanks for being part of the Sid Dillon family.
Bang up job
I gad a minor fender bender, that resulted in the bumper and grill only truck being damaged. They had my truck for 5 days. I got it back in perfect condition, even cleaned and vacuumed. Very happy with the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear we were able to get you all fixed up. If there's anything you need please let us know. Thanks for trusting Sid Dillon.
Jan from Omaha
Stopped by to see what they had and found an Arcadia that fit just right which I purchased and like more and more everyday. Martin Dake was perfect to deal with most helpful and very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear Martin did such a great job helping you into your new Acadia. Thanks for being part of the Sid Dillon family.
owner
As soon as I walked in I was treated with friendly smiles and quick service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you stopping by Robert. If there was anything wrong with your visit we'd love to make it right. Thanks for choosing Sid Dillon.
Good people
Every employee at Sid Dillon was great to work with. Without exception. Every city needs a dealership exactly like Sid Dillon Freemont. Truly 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you stopping by. We're looking forward to seeing you again! Thanks for visiting Sid Dillon.
Purchase of new GMC pickup
Stopped in just to look to see what they might have. Ended up purchasing a new GMC Sierra pickup. Was a pleasure dealing with Ken Hultgren again as we had dealt with him on a couple of new cars earlier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear Ken did a great job helping you into your new Sierra. Let us know if you need anything else. Thanks for being part of the Sid Dillon family.
Fast and Friendly Experience
We had a great experience finding and buying the car we wanted. Working with Andrew was a pleasure and the process went as expected - no pressure and no delays. We highly recommend Sid Dillon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the business Jeremy. -Andrew
