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Firelands Chevrolet Vermilion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)
Visit Firelands Chevrolet Vermilion
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (855) 886-6332 (855) 886-6332
Used (855) 888-5614 (855) 888-5614
Service (855) 948-2502 (855) 948-2502

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Firelands Chevrolet Vermilion from DealerRater.

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Very professional got plate transfer in less than

Very professional got plate transfer in less than a week very good and knowledgeable sales man new truck was spotless and ready on time for delivery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dave Murf, thank you for your great review!

Alarm technician

Greg in sales is great and Megan in service is awesome too Megan took care of my work truck needs and called me as soon as it was done then I asked if she could have the service technician look at a few other things and she said no problem I will say pat O’Brien service department is very quick with service I was not expecting them to have my work van done as fast as they did because I did not have an appointment with them I walked in and dropped off Greg in sales told me to stop in and see Megan in service thanks for haveing my work van done quick I was not expecting it to be done that fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Chuck Thomas Pat O’Brien Vermilion Ohio

Wonderful experience. Courteous and knowledgeable staff. Made trading and buying a new truck so easy. Chuck Thomas was most helpful. His kindness was truly appreciated. Many, many thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Pete, thank you for your great review!

2019 silverado 1500 Trail Boss

Truck selection exceeded my expectations and the staff was courteous and efficient. Ordered some add ons while there and they were prompt in their delivery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

2019 Chevy Silverado

Jake and the crew at POB Vermillion were AWESOME. They made the transaction smooth and seemless. No hassles, great prices, and fair trade in. They went the extra mile to get me in and out in my new Silverado. Thank you Jake and everyone that helped out. You guys rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Brandi!

they do good work , always take care of me ...

these people do a great job , Meghan is very professional and takes care of her customers, and chuck brown is the man in sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there's anything else we can do for you!

Mr. O'Brien

Drove up from Florida to deal with Greg Johnson. He really treated use good would recommend Greg and pat O'Brien to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jerry, we're happy to hear you had such a positive experience with our team! Thank you for choosing us and we hope to see you again.

Leaking tire

Service department got me in quickly and found a huge pop rivet in my tire. Luckily the salesman I got the car through covered me with a tire protection warranty and the entire service was free! Great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terr, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Looking for cars

Everyone I encountered were very nice and pleasant. I went to look for a car, found a car with the great assistance from Tina. She was great! She is very knowledgeable about the cars and the sales. She listens well, tries to find your answers to your questions. She is a joy to be around her service was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Suzanne! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Whole process was a breeze

Chuck Thomas found the perfect car for me. He did all the work and made my part in it very effortless. He and everyone else I dealt with at the dealership was very nice, knowledgeable and accommodating. I have bought from Chuck before and will certainly do so again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Holly E, thank you so much for this wonderful response! We appreciate your kind words.