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Bedford Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)
Visit Bedford Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday 2:00pm–4:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bedford Nissan from DealerRater.

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Oil change

Always great service at Bedford Nissan from the gentlemen in the service department to the waiting room with coffee water and various snacks to the ladies that check you out. This is my 3rd car from here love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We appreciate the kind words and the chance to be your trusted vehicle partner over and over.

Bedford Nissan Family

Comfortable waiting area, with beverages and snakes available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with others!

The service I received was EXCELLENT!!! (12-28-17)

The service I receive from Bedford Nissan has been consistently great. This is all possible via James Piasecki who is an excellent service advisor in the Service Department. He has been very honest and thorough with me as it pertains to my vehicle as I am traveling back to Atlanta, GA from visiting my family in Cleveland, OH. Keep up the great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James is a true professional and an asset to our service department. It was nice of your to commend his talents by name!

Great Service

Every time I visit the service department, the work is completed on time as promised. This is my second vehicle with Bedford Nissan, their sales and service approach is top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so proud of the professionals in our service department! Thank you for your continued patronage. We find it a privilege to be your partner in both a great purchase and even greater ownership experience!

Slava from Chagrin Falls

This is our third car from that dealership. Always a great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing! We appreciate your loyal patronage!

Xxxxx

I had an excellent experience buying a car at Bedford Nissan. I'm Nissan forever!! Thanks Carl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carl works hard to deliver a fantastic customer experience. Thank you for taking the time to commend his efforts by name!

Miss Vicky

Very pleased with the service I received at. Bedford Nissanand my salesman Carl was excellent The used car I purchased was a great buy in excellent condition. I'm Nissan from now on!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share! It was nice of you to mention Carl by name. He will appreciate that.

Long Time Customer

Great service. Excellent waiting area and staff very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience!

Great service, great customer care

I highly recommend Bedford Nissan. I trust my 2007 Nissan to no one else. When you've got the best, why try any one else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We like the sound of that! Thank you for the endorsement!

Fantastic

I have never had a better experience with a car dealer. I would recommend this Dealer to everyone. A-1 in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad we met your expectations! Thank you for sharing your experience with others!