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Ganley Buick GMC

(589 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Clean friendly professional and never felt like we were

Clean friendly professional and never felt like we were just another sale for the day

Clean friendly professional and never felt like we were

Clean friendly professional and never felt like we were just another sale for the day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Simple put.

Simple put. FANTASTIC, Sales, Finance, and all are exceptional people. Great Dealership to deal with, fair and informative!! was a Great experience and a pleasure doing business with them!

Simple put.

Simple put. FANTASTIC, Sales, Finance, and all are exceptional people. Great Dealership to deal with, fair and informative!! was a Great experience and a pleasure doing business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Everyone I dealt with was very professional.

Everyone I dealt with was very professional. They were pleasant and courteous. They answered my questions with honest responses, nice to work with.

Everyone I dealt with was very professional.

Everyone I dealt with was very professional. They were pleasant and courteous. They answered my questions with honest responses, nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Tom and the whole sales staff are awesome.

Tom and the whole sales staff are awesome.. They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time!

Tom and the whole sales staff are awesome.

Tom and the whole sales staff are awesome.. They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone so nice and efficient.

Everyone so nice and efficient. Explain things to you and return you car super clean

Everyone so nice and efficient.

Everyone so nice and efficient. Explain things to you and return you car super clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I leased out my second Envision with Ganley Buick GMC in

I leased out my second Envision with Ganley Buick GMC in Strongsville! I had an incredibly positive experience. The salespeople were friendly and knowledgeable! They took the time to review the car with me and showed me all of the features so I knew how to use everything. From picking out the car to finance, it was quick and efficient. I will be coming back to this dealership for all my service and maintenance. Very pleased. I would recommend to all of my friends and family! Great place to get your next vehicle!

I leased out my second Envision with Ganley Buick GMC in

I leased out my second Envision with Ganley Buick GMC in Strongsville! I had an incredibly positive experience. The salespeople were friendly and knowledgeable! They took the time to review the car with me and showed me all of the features so I knew how to use everything. From picking out the car to finance, it was quick and efficient. I will be coming back to this dealership for all my service and maintenance. Very pleased. I would recommend to all of my friends and family! Great place to get your next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly, no pressure they know there product, up front

Friendly, no pressure they know there product, up front price they answered all of our questions

Friendly, no pressure they know there product, up front

Friendly, no pressure they know there product, up front price they answered all of our questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Other than a little delay in getting our vehicle

Other than a little delay in getting our vehicle everything went pretty well. Our floor mats weren’t cleaned properly but rest of car was good. Salesman was very good helpful , knowledgeable and deal went well.

Other than a little delay in getting our vehicle

Other than a little delay in getting our vehicle everything went pretty well. Our floor mats weren’t cleaned properly but rest of car was good. Salesman was very good helpful , knowledgeable and deal went well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great sales group to work with.

Great sales group to work with. The buying process went very smooth without any high pressure.

Great sales group to work with.

Great sales group to work with. The buying process went very smooth without any high pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Absolutely terrible experience at Ganley on 3/5/2025.

Absolutely terrible experience at Ganley on 3/5/2025. Would recommend that anyone looking for a vehicle of any kind avoid the Ganley group at all costs. Here's why: I have a lease for a 2023 Buick Envision through another dealership. I have 11 months left on this lease and it currently sits at 14,000 miles and change. I decided to price out a GMC Sierra lease which was advertised as $379/mo sign and drive. I started by doing my homework on the residual value of my vehicle, getting offers from multiple online vendors, and checking how much similar vehicles to mine are selling for. The math worked out to roughly this. $22,500 residual value, $5k of payments remaining, offers from online retailers averaging 26,800, and similar cars at similar mileage and options to mine selling at dealerships for average $28,000. All these numbers led me to believe that I would be making a lateral move give or take $1,500. This is where Ganley comes in... I was told by the sales associate that she could offer exactly the residual value of my Buick in trade because "those vehicles don't hold their value". I thought this was an odd tactic as they have brand new Buick Envisions on their lot that they're trying to lease and sell to other customers that I'm pretty sure they wouldn't say that to. I was told my lease payments would be between $500 and $600 a month, basically saying I would sell Ganley my vehicle for the exact turn in amount (even though it was valued at $5,000 more) AND THEN pay them another $5,000 on top of that over the course of my new lease. Absolutely insulting and ridiculous. DON'T WASTE YOUR TIME GOING TO THIS DEALER.

Absolutely terrible experience at Ganley on 3/5/2025.

Absolutely terrible experience at Ganley on 3/5/2025. Would recommend that anyone looking for a vehicle of any kind avoid the Ganley group at all costs. Here's why: I have a lease for a 2023 Buick Envision through another dealership. I have 11 months left on this lease and it currently sits at 14,000 miles and change. I decided to price out a GMC Sierra lease which was advertised as $379/mo sign and drive. I started by doing my homework on the residual value of my vehicle, getting offers from multiple online vendors, and checking how much similar vehicles to mine are selling for. The math worked out to roughly this. $22,500 residual value, $5k of payments remaining, offers from online retailers averaging 26,800, and similar cars at similar mileage and options to mine selling at dealerships for average $28,000. All these numbers led me to believe that I would be making a lateral move give or take $1,500. This is where Ganley comes in... I was told by the sales associate that she could offer exactly the residual value of my Buick in trade because "those vehicles don't hold their value". I thought this was an odd tactic as they have brand new Buick Envisions on their lot that they're trying to lease and sell to other customers that I'm pretty sure they wouldn't say that to. I was told my lease payments would be between $500 and $600 a month, basically saying I would sell Ganley my vehicle for the exact turn in amount (even though it was valued at $5,000 more) AND THEN pay them another $5,000 on top of that over the course of my new lease. Absolutely insulting and ridiculous. DON'T WASTE YOUR TIME GOING TO THIS DEALER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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