Reviews
Write a reviewGreat Service
Quick Service and friendly staff. Fixed my truck while I waited without an appointment, Excellent experience, I definitely recommend McCandless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
friendly employees, great work, clean facility.
Your employees were very friendly and I was pleased with the work your technicians did. Employee took time to explain to me the work that they did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.Caring staff.Utmost professionalism.
Your staff is very personable and courteous. They are knowledgeable and precise. They call to ask permission to repair anything they find and there is no pressure. They are professional and articulate. We used your services once before and we were sold on your establishment. I, too, run a business. I expect the same work ethics from my staff. It is like dealing with friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very helpful and accommodating. Did everything they could to make our experience enjoyable. They even stayed late after closing to get our paperwork finished.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
my first impression
Bill McCandless Ford has plenty of parking at the service entrance ,and is well maintained and clean, and very friendly. I received a thorough inspection report and detailed parts list.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales team
Friendly sales staff, great facility, and an all around great experience. Josh was very professional to deal and made my buying experience a pleasant one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
John( in the service dept )The gentleman I dealt with most was very nice , all were very pleasant while I was there. It was done very quickly and all is well . I was even late in arriving . The experience was a good one. Thank you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Josh McCandless went above and beyond and found exactly what I was looking for in my brand new expedition. He made sure I fully understood my vehicle before I left the dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service.
Professional employees, clean building, reliable service. very good salesmen. Good pricing. Great inventory. Good location. Nice display of vehicle information. Computer reminders.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They took my issue seriously
They listened and took my issue very seriously. John (the Service Manager) arranged a test drive, found the not easy to find problem, set up an appointment, offered options and fixed the problem right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase