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Bill McCandless Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Quick Service and friendly staff. Fixed my truck while I waited without an appointment, Excellent experience, I definitely recommend McCandless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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friendly employees, great work, clean facility.

Your employees were very friendly and I was pleased with the work your technicians did. Employee took time to explain to me the work that they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.Caring staff.Utmost professionalism.

Your staff is very personable and courteous. They are knowledgeable and precise. They call to ask permission to repair anything they find and there is no pressure. They are professional and articulate. We used your services once before and we were sold on your establishment. I, too, run a business. I expect the same work ethics from my staff. It is like dealing with friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very helpful and accommodating. Did everything they could to make our experience enjoyable. They even stayed late after closing to get our paperwork finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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my first impression

Bill McCandless Ford has plenty of parking at the service entrance ,and is well maintained and clean, and very friendly. I received a thorough inspection report and detailed parts list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales team

Friendly sales staff, great facility, and an all around great experience. Josh was very professional to deal and made my buying experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

John( in the service dept )The gentleman I dealt with most was very nice , all were very pleasant while I was there. It was done very quickly and all is well . I was even late in arriving . The experience was a good one. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Josh McCandless went above and beyond and found exactly what I was looking for in my brand new expedition. He made sure I fully understood my vehicle before I left the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service.

Professional employees, clean building, reliable service. very good salesmen. Good pricing. Great inventory. Good location. Nice display of vehicle information. Computer reminders.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They took my issue seriously

They listened and took my issue very seriously. John (the Service Manager) arranged a test drive, found the not easy to find problem, set up an appointment, offered options and fixed the problem right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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