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Mazda of Milford

(1,031 reviews)
Visit Mazda of Milford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–2:30pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2025 consumer dealer award 2019 consumer dealer award

Reviews

(1,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service.

Great customer service. Ashley was a gem. Answered all my questions and my car was fixed right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than a great review. Thanks for giving Ashley and Mazda of Milford your business!

Very friendly staff, Shiful was incredible and patient to

Very friendly staff, Shiful was incredible and patient to help me find the right car. I will highly recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leo, we are so happy to read this review about Shiful and the team. Thank you for choosing Mazda of Milford and for recommending us to your friends and family!

Our salesman Shiful Malik was the best!

Our salesman Shiful Malik was the best! Friendly, knowledgeable and very efficient with the car buying process. We would recommend him to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Shiful and the team! We appreciate your business and we hope to see you again at Mazda of Milford. Safe travels!

Very friendly staff and willing to go the extra mile

Very friendly staff and willing to go the extra mile great service special thanks to Ashley service advisor, and Scott service advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback means the world to us! We appreciate your business and are thrilled to hear that Ashley and Scott delivered such a positive experience. Thank you, from all of us at Mazda of Milford!

Dee seem they are very concerned with the issues I report

Dee seem they are very concerned with the issues I report with the car at service time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Liza Martinez - Service Manager - (203) 877-0311 ext 1306

I have been using Mazda of Milford since 2017 as I have

I have been using Mazda of Milford since 2017 as I have purchased 2 cars. The service department has always been accommodating and they give you a video of their work. I have worked with Michael in the service department over the years, as well as other service representatives, very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, thank you so much for your continued business and support of Mazda of Milford! It is always a pleasure to serve you and we are grateful to have you as a customer. Safe driving!

Shiful was incredible and patient in helping my husband

Shiful was incredible and patient in helping my husband and I find the perfect new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure to assist you and your husband! Thank you for choosing Mazda of Milford.

Laz and Lamar were great whole different ball game when

Laz and Lamar were great whole different ball game when we went to finance office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team at Mazda of Milford for their stellar service!

Consumer response

It should be Laz and Jaden, both were so very helpful

I had my car serviced at Mazda of Milford.

I had my car serviced at Mazda of Milford. It was a great experience. Ben, my advisor was great. Very pleasant to deal with and I was in and out in no time. I would recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maureen, we're happy to hear that Ben and the Mazda of Milford team provided you with a great service experience. Thank you for recommending us!

I just had my cx5’s 6 mo service at the dealer.

I just had my cx5’s 6 mo service at the dealer. It all went very well. They took my car right in and the service took no longer than I had been told. I also really appreciated the video they sent showing the various areas of the car that were examined. And as always, the staff was welcoming and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Mazda of Milford was smooth and efficient, and that you appreciated the video update and our welcoming service. Thanks for sharing your feedback with us!