Skip to main content

Key Hyundai of Milford

(3,145 reviews)
Visit Key Hyundai of Milford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (203) 951-6448 (203) 951-6448
Used (203) 447-8701 (203) 447-8701
Service (203) 567-4274 (203) 567-4274

Reviews

(3,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Just purchased my second car from Andy at Key Hyundai.

Just purchased my second car from Andy at Key Hyundai. I cannot say enough about how he prioritizes the customer and their experience. If you are looking for an honest person to do business with who focuses on customer satisfaction, Andy is your person! A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that Andy continues to provide you with an outstanding experience. His dedication to honesty and customer satisfaction truly makes him a standout. We appreciate your trust and look forward to assisting you with all your future vehicle needs! A+++ right back at you! Best Regards, Bobby Stevens Managing Partner

This dealership was fantastic.

This dealership was fantastic. I spoke with a salesman by the name of Andreas Constantinou who fulfilled his promise that he would get me in a car the same day. He explained the process to me very well made sure I understood all the ins and outs. He's great at what he does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear Andreas Constantinou was able to fulfill his promise and get you into a car the same day. His dedication to ensuring you understood the process truly makes a difference. We’re so glad you had a great experience and appreciate your feedback! 🚗 Best Regards, Bobby Stevens Managing Partner

Andreas Constantinou was a caring and compassionate car

Andreas Constantinou was a caring and compassionate car dealer. Ask for him if you want to buy a car. He is absolutely amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! 🌟 We're thrilled to hear that Andreas Constantinou provided such a caring and compassionate experience. He truly goes above and beyond to ensure every customer is well taken care of, and we’re glad you had the chance to experience that firsthand. We’ll be sure to pass along your praise to him. If you ever need anything, we’re here for you! Enjoy your new car! Best Regards, Bobby Stevens Managing Partner

shelley geriak 4 reviews 2 hours ago New I

shelley geriak 4 reviews 2 hours ago New I would’ve never purchased my car from Key Hyundai if it wasn’t for Andy and Haley! Andy is very down to earth and Key Hyundai is lucky to have him if it wasn’t for him , I would’ve left. Being on a fixed budget. I specifically stated I did not want the 999.paint guard and fiber guard protection. I then had to wait 3 hours to see Ken in financing as they seem to be very short on help. I kept wanting to leave which I should’ve but Andy convinced me to wait, I am recovering from an ankle tendon injury and was in pain .When I finally saw Ken, he would not give me a printout of all the charges so I did not know that I was being charged 999.00 He was very rude and short with me. He could have at least gone over each charge ! He could written down it down On a piece of paper !when I returned to pick up my car I saw the charge on my paperwork and they refused to refund or subtract that from the amount I owe the bank and they wouldn’t even come out and tell me . Plus something sketchy is going on as the finance manager still did not meet with me but kept giving the papers to the sales person to bring out to me for me to sign ?I think it’s poor business and it’s not acceptable ! Kyle would not even come out to talk to Me! It really ruined any excitement I had from purchasing my new vehicle! Not even an apology!p

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, and we’re truly sorry to hear about the challenges you faced during your experience with us. We understand how frustrating this situation must have been, especially with the lack of communication and transparency you encountered. While we’re glad that Andy and Haley were able to help you, we’re disappointed that the process didn’t meet your expectations, particularly in financing and handling the additional charges. We’ll make sure to review this with our team to improve the overall experience for our customers moving forward. If you’d like to discuss this further or resolve any outstanding concerns, please don’t hesitate to reach out to us directly at (203) 877-6820. Your satisfaction is important, and we would appreciate the opportunity to make things right.

Haley Maxwell, a former coworker and friend reached out

Haley Maxwell, a former coworker and friend reached out to me to let me know, she is working at Key Hyundai in Milford. I've driven Toyota's for the past 13 years. I let Haley know, that Andy Constantinaou who also works at Key was a friend of mine. The two of them teamed up together, and not only made my decision easy, they walked me through the features and benefits of the Hyundai Tucson I never once felt I was being sold. They made it quick and easy, and kept my brand new car payments about the same as my 2021. I love buying from people I trust, and you can trust both of them to be honest, take their time with you, and explain everything in detail. God Bless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Haley and Andy were able to make your car-buying process so seamless and stress-free. It’s great to know that they took the time to explain all the features of the Hyundai Tucson and made sure you felt comfortable every step of the way. We truly appreciate your trust in them and are so happy you love your new car. If you need anything in the future, don’t hesitate to reach out. Best Regards, Bobby Stevens Managing Partner

I saw a car online drove there to purchase and they

I saw a car online drove there to purchase and they started playing with numbers their sales mangers sit behind glass and the salespeople run back and forth like puppets they didn't care if I could afford the car it was all out about selling it then discussing the price. I emailed Jill Merriam to discuss and never even heard back from her I will never go back and never recommend them. Needless to say i found the same car cheaper and a 2025 model instead a 2024

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during your visit. This is not the level of service we strive to provide, and we regret that we didn’t meet your expectations. Your feedback is invaluable, and we take it seriously. We’d like the opportunity to make things right and understand more about what happened. Please reach out to us at (203) 877-6820 so we can address your concerns directly. We apologize again for any inconvenience caused and appreciate you bringing this to our attention.

Consumer response

I still have not heard back from Jill Merriam who i sent an email to I do not believe you care that much about the customer.

I absolutely love this dealership.

I absolutely love this dealership. This Hyundai dealership location always has a good inventory of vehicles to choose from and no matter what someone decides on, pre-owned or new, Hyundai make or not, can’t go wrong with any of them. The customer service is outstanding too. The sales team works at their very best to understand what vehicle and features a customer desires. I recently purchased a red 2025 Elantra. The sales associate I worked with was Hayley Maxwell. She’s a very nice girl, she was very professional with me. I appreciate how she took the time to hear me out and understood what I was looking for. I feel she deserves the most out of making this sale to me. I’m very happy with my new Elantra. It’s beautiful, drives very well, has all the features I like. I cannot thank Hayley and the sales manager Nick Pellegrino enough for offering me this deal and making sure I found a car that was right for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Hayley and Nick. It’s great to know that we could help you find the perfect 2025 Elantra that fits your needs. We truly appreciate your kind words about our inventory, customer service, and the care Hayley took in understanding exactly what you were looking for. Enjoy your beautiful new Elantra—it sounds like it’s everything you hoped for! We look forward to assisting you again in the future. 😊🚗

I went on Saturday 1/18 to speak with the salesman Andy

I went on Saturday 1/18 to speak with the salesman Andy about returning my current Santa Fe as the lease was up. He was very friendly and after talking a little bit about what I wanted he showed me a new 2024 Santa Fe. He was very knowledgeable about the changes in the style of the car. When I said I liked it Andy went right to work getting me the monthly payment I wanted & getting the paperwork to finance. Then he went to work explaining all the new features in the car. He was VERY patient & very knowledgeable about all of it and once again made the information very easy to understand. If you are looking for a new car go Down to Key Hyundai in Milford & ask for Andy! He is the absolute best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Andy provided exceptional service and guided you through the process of returning your lease and getting into a new 2024 Santa Fe. His friendliness, knowledge, and patience truly make him stand out. Congratulations on your new vehicle, and we hope you enjoy all the features Andy walked you through! If you need anything, don't hesitate to reach out or stop by again. 😊

Thank You to Haley Maxwell professionalism and kindness

Thank You to Haley Maxwell professionalism and kindness on helping with my purchase the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Haley Maxwell was able to assist you with professionalism and kindness throughout your purchase. We truly appreciate your feedback and are so glad you had such a positive experience. Enjoy your new vehicle!

Key Hyundai of Milford went above and beyond to get me

Key Hyundai of Milford went above and beyond to get me the car I wanted! I was being a bit picky and wasn't the biggest fan of the interior and they went out of their way to find me the exact color I preferred! Andy and Nick were a pleasure to work with. They both kept in touch with us through the entire process ensuring we knew what was going on every step of the way! Andy throughly went through all of the features of the car with me and even had it all set up for me when I arrived. I truly cannot thank them enough!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We’re thrilled to hear that Andy and Nick at Key Hyundai of Milford went above and beyond to get you the perfect car. It's fantastic that they kept you informed throughout the entire process and made sure you were comfortable with every detail. We’ll be sure to pass along your appreciation to both of them! If you need anything else, don’t hesitate to reach out. Enjoy your new car, and thank you again for your trust in us! 😊🚗 Best Regards, Bobby Stevens Managing Partner