Reviews
good service
The waiting area was very pleasant. Some improvement made on intake procedures. Repairs started more closely to appointment time. Personnel were professional.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
good service, friendly people, great waiting area, good coffee, needed donuts, having hard time coming up with 20 words! thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
There were very nice will go back
They were very good and would go back to get my oil changed or something else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Chevy Silverado 350LTZ
James from John Watson Chevy, Ogden, Utah, was very helpful from the beginning n no pressure on dealing with the car. He was very nice all the way through n patient with dealing n answer the questions we had. He tried his best to get the best deal for the truck. Good luck James n thanks for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not happy
I dropped my car off first thing in the morning to get a diagnosis on my car. No one helped me when I first walked in. 10 minutes later a gentleman told me to take a seat and someone would be with me. I waited 20 more minutes and finally just asked if someone could call me because I had to get back to work. By 2 I still had not heard from them so I called and asked if they had diagnosed my car they said they still had not gotten to my car and would call back.. I called again a little before 5 when I was getting off of work and still nothing! They called me right at 5 and told me the diagnosis and if I wanted them to fix it, I said yes and they told me my car would be done by 5:30. I went straight there after I hung up with them I was there by 5:20 and they were already done with my car. I got my receipt and in less then 30 minutes of labor they charged me 174.40! That is outrageous! It took them 8 hours just to diagnosis my car then they charged me almost $200 for less than 30 minutes of work! Over priced and awful customer service!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rylee, Sorry to see that your recent visit wasn't at all enjoyable. I would love a chance to help make it better- It is very important to us that you are satisfied with your experience here, will you please email me so that we can look for a solution? cody@johnwatsonchevrolet.com Regards, Cody Watson
James from Ogden was awesome
I had a awesome experience buying my first vehicle, James was very friendly and kind! Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John Watson Chevrolet is awesome
John Watson Chevrolet is the best. I have purchased 7 vehicles there and used them regularly for service. They have always treated me very well and I will continue to use them and recommend them. Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New buyer
I had a need for a z71 and Watsons filled that need exceptionally
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John Watson Chevrolet - Great experience!
The moment I walked in the doors at John Watson Chevrolet I felt right at home. Cam and Corey Watson listened to what I was looking for and found exactly what I wanted. They never pressured me into buying anything which I was very happy about. I have been to other dealerships in this area and their sales teams pressure and pressure to a point that it is very uncomfortable. Cam and Corey were amazing to work with! I also had the pleasure to work with Erik Steele who went over all the fun toys inside the truck and helped me get set up with On-star. Erik was very knowledgeable and extremely helpful. I have owned my truck for 2 weeks and I love it! I will recommend everyone I know to purchase their vehicles through John Watson Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Bryan in the service department has great customer service. He was able to answer my questions on an older Chevrolet that I purchased for my son. He explained to me what maintenance will be needed for this car so I can plan accordingly to take care of it. Very informative! I appreciated his honesty and felt that I could trust his judgement. I look forward to bringing my son's car to this dealership for maintenance and repairs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase