Skip to main content

Murray Motors Lock Haven

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2014 and 2017 Ford Expeditions!

What a pleasure it was to deal with Mike our salesman and the rest of his team. It had to be the best and smoothest buying experience ever for us, and trust me, we have had a few..........

2014 and 2017 Ford Expeditions!

What a pleasure it was to deal with Mike our salesman and the rest of his team. It had to be the best and smoothest buying experience ever for us, and trust me, we have had a few..........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Murray Motors Lock Haven! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

2016 edge

40 minutes late starting repairs, way overcharged and didn't fix problem.

2016 edge

40 minutes late starting repairs, way overcharged and didn't fix problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Daniel, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Matt Yeager 570-748-6783 murraymotorslockhaven@gmail.com at your earliest convenience and we will do our best to make this right.

Show full review

Great service. Works with you for available times

I drive the extra miles to where I purchased vehicle. They work with you and do not price crazy. 3 things needed fixed last minute at oil change appointment. They did all 3, no charge, still under warranty. Pleased with them, worth the drive for me.

Great service. Works with you for available times

I drive the extra miles to where I purchased vehicle. They work with you and do not price crazy. 3 things needed fixed last minute at oil change appointment. They did all 3, no charge, still under warranty. Pleased with them, worth the drive for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Laura, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Show full review

Great, courtesy and polite!!!!! Highly recommend!

I had a very good experience with purchasing my vehicle at Murray Motors. Very polite, courtesy, no pressure sales team all around! Would highly recommend them!

Great, courtesy and polite!!!!! Highly recommend!

I had a very good experience with purchasing my vehicle at Murray Motors. Very polite, courtesy, no pressure sales team all around! Would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Murray motors customer service

Had an over all good experience at Murray Motors but had to question the service department on some charges for the service done to my pickup. Once everything was understood they held their end of the deal and I?m excited to continue doing business with them.

Murray motors customer service

Had an over all good experience at Murray Motors but had to question the service department on some charges for the service done to my pickup. Once everything was understood they held their end of the deal and I?m excited to continue doing business with them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Linden, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

DMIRVIN1@COMCAST.NET

Sales person was knowledgeable and easy to work with.

DMIRVIN1@COMCAST.NET

Sales person was knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Murray Motors service

In the past have had some situations with their service, but they have really stepped up their game and it shows!!

Murray Motors service

In the past have had some situations with their service, but they have really stepped up their game and it shows!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Martin, thank you for leaving such a great review and high star rating. At Murray Motors Lock Haven, we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review

karlahoy@hotmail.com

Very easy to have repairs done and nice lounge to wait. Service was done quickly and explained to me.

karlahoy@hotmail.com

Very easy to have repairs done and nice lounge to wait. Service was done quickly and explained to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Karla, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Paula D. Neyhart

Both the sales person, Kim Furl, and Arturo Alvarez, who handled the financial paperwork, were excellent. They were very informative and thorough explaining everything in clear terms so that I fully understood. There was no pressure to buy; just information to guide my decisions. Great overall experience, and my new 2021 Ford Bronco Outer Banks is terrific!

Paula D. Neyhart

Both the sales person, Kim Furl, and Arturo Alvarez, who handled the financial paperwork, were excellent. They were very informative and thorough explaining everything in clear terms so that I fully understood. There was no pressure to buy; just information to guide my decisions. Great overall experience, and my new 2021 Ford Bronco Outer Banks is terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Ford Expedition

Absolutely lovely to work with!! We came from far and they had everything in order when we arrived! Excellent customer service!!! Would definitely recommend!

Ford Expedition

Absolutely lovely to work with!! We came from far and they had everything in order when we arrived! Excellent customer service!!! Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 51 reviews