Reviews
Write a reviewPurchase
Our sales consultant Ron made the process simple and fast. We already had a leased car from Coppus and have had great service in the past. We bought our new car with confidence that the company stands behind their customers providing service you can depend on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, we appreciate the positive review and your continued business. Please let us know if we can help with anything going forward. Thank you! Tom Zirger, Sales Manager
Highly Recommend
Rod made the whole car buying process fun and easy. I got a very good deal! Would definitely recommend to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, thank you for the recommendation and review. We are glad to hear you had a good experience and please let us know if we can help with anything else going forward. Thanks again! Tom Zirger, Sales Manager
Happy Jeep Customer
Could not have had a better car buying experience! I am in love with my new Jeep Compass and so happy I choose Coppus for my first ever car purchase! All the people I dealt with from start to finish were just wonderful & I'd recommend Coppus to anyone looking for a new/used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JB, we are thankful that you chose us for your first car purchase and are very happy that you had a good experience. We also appreciate the review. Please let us know if we can help with anything else going forward. Thanks again! Tom Zirger, Sales Manager
Customer
For once I had a positive car buying experience. I drove 320 miles to buy this used Ram truck. Everything they advertised about the truck was accurate. Joe Hammer the salesman was outstanding. They got me a very low APR on my purchase. Even stayed late so I could take the truck home that day. I am done with the big auto groups like West Herr and Johnson Auto Groups.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for taking the time to write a review. We are very happy that you had such a positive experience and extremely appreciative you drove so far. Thanks again! Tom Zirger, Sales Manager
New Ram Truck Purchase
Ron White was my sales person who made this happen. Great price with all the generous factory rebates and huge dealer discounts. No gimmicks, no pressure and no haggling. Very fair price given for my trade-in as well. I have been a long time customer at Coppus Motors and find them to be unbeatable for price and customer service after the sale! Give them a try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, we are happy to hear you had a great experience at Coppus Motors and appreciative you took the time to leave a review. We thank you for your continued loyalty over the years and hope to keep earning your business in the future. Thanks again! Tom Zirger
Retired
Everyone is so friendly and knowledgeable. All departments went above and beyond to ensure ones understanding of the over-all processes of the car buying experience. Highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joyce, we appreciate your positive review and recommendation. Please let us know if we can help with anything in the future. Thanks again for your business! Tom Zirger
Very helpful!!!
They helped us find exactly the vehicle we were looking for at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam, thank you very much for your recent purchase and review. Please let us know if we can help with anything else going forward. Thanks again! Tom Zirger
Awesome experience
We typically buy our Mercedes vehicles in Cuyahoga County but, thru Cars.com, I found Coppus Motors. This past Saturday I made the drive from just south of Cleveland out to Tiffin, Ohio to meet Chris Hammond as he showed me a 2014 ML350. (I also had the pleasure of meeting his colleague, Rod Cramer). Both Chris and Rod were incredibly friendly and made this my best car buying experience ever. The ride from Cleveland was just about 2 hrs but it's so worth it. I ended up buying the vehicle and, going forward, I plan to always purchase our Mercedes at Coppus. It's such a positive experience and I'd encourage everyone to visit Coppus. Thank you very much, Chris and Rod!! You guys are phenomenal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Geff, we appreciate your time and thank you for such a kind review. We are very proud of our salesman and are glad to hear that you had such a good experience with them. Being a small dealer, we could not be more grateful to customers like you who drive from out of town to visit us. We look forward to earning your future business. Thanks again! John Coppus
Purchase of 9th vehicle from Coppus Motors
This was my 9th vehicle purchased from Coppus Motors. When my salesman of the first 8 vehicles retired, I was concerned that the personal service and great prices retired with him. NOT the case! Ron White jumped in and continued in his footsteps. The day I took delivery of my new vehicle, Ron spent about an hour going through the features on the vehicle. In our discussions, Ron mentioned the quality of the service department, and based on my past experience, it is second to none. I had looked at other manufacturers and other Chrysler dealers, but it was ultimately the personal service of all of the Coppus Motors employees with whom I had dealings that cinched the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim, thank you so much for the positive review. We couldn't be more appreciative of your loyalty over the years and certainly hope to keep earning your business in the future. Thanks again! Tom Zirger
2016 Hellcat
John Coppus & his sales rep Kevin Baker were extremely easy to deal with and made the whole transaction pain-free. Also very helpful were Barb the Business/Finance manager and her staff. Pat the service manager and the techs we met were also helpful in answering the few questions we had when we took delivery of the vehicle ... Definitely a high-quality dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, we truly appreciate the positive review and your business. Please let us know if we can help with anything else going forward. Thanks again! Tom Zirger