Reviews
Pleasant people to work with. Nice sense of humor.
My car was ready when they said it would be. Nice salesman (Zack) and very knowledgable. Love my new Nautilius. I would but here again and would recommend them to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
See Zach for the most incredible experience!
The most amazing car buying experience of a lifetime! Zach made us feel like family from moment one! No pressure, extensive knowledge and just plain outstanding. Locally we have had several truly horrible experiences so this was a Godsend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maverick
I am very pleased with my experience at Bob Thomas Ford North. Buddy is an exceptional sales representative. I would recommend both the dealership and Buddy to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Feeling at home.
Very friendly and knowledgeable. Made us feel very comfortable and welcomed. Didn’t drag things out, kept things moving. The show room was very nice and clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2023 Escape
I ordered a 2023 Escape and recently picked it up. It was raining when I arrived and they had pulled it into the showroom to keep it dry, which was a nice surprise. The salesman spent a considerable amount of time going through all the features of the car which I appreciated. My only complaint is that they were inconsistent on whether the additional theft protection insurance is optional or not, but overall the experience was positive.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I would recommend Bob Thomas Ford. From buying a vehicle to service they have always been good to us. Always had great service. I feel like we got good deals on our vehicles too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, Love my JEEP WRANGLER
Jason Butz was so friendly and professional, no pressure got me into the Jeep I’ve been wanting 10/10 highly recommend! If you are looking for salesmen that really go above and beyond this is the place!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our first brand new car!
We are very pleased with our new vehicle as well as with Jim Klein our sales associate! Jim was very pleasant and easy to communicate with. We have never been a fan of any car salesman until now! Thanks Jim!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
Very pleased with my experience at Bob Thomas Ford. They had a pickup on their lot available that another Ford dealer told me I would need to wait 12 to 18 months to receive after ordering it. It was exactly what I was looking for. They were very helpful in the whole purchase arrangement.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will take my free oil change coupons please and th
We had a great experience! In and out in no time will be back for sure next time! Thanks now you all have a great day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase