Reviews
Write a reviewExcellent from phone call to purchase
We received excellent customer service from start to finish. We had our children with us and the guys included them in the process, which really helps when you have kiddos that grow impatient after a short time. I didn't have that feeling in the pit of my stomach as to whether we were getting taken advantage of or not. It was nice. I felt a sense of integrity from these gentlemen. We love our new vehicle. Thank you so much and we will be back when we are ready to purchase again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aleisha, We appreciate your positive feedback regarding your recent purchase at Schaffer Danhoff. Many times, tag lines are just that a catchy phrase or grouping of words to draw attention. We developed our tagline " easiest place to buy a vehicle - start to finish" based on our commitment to do just that. Purchasing a vehicle is a major decision for our customers and their families. It's really about family transportation and safety. Some of the most important "cargo" we have will ride in that vehicle throughout a lifetime. We want our customers to be treated the way we want to be treated and make things as easy as we can. Each customer is an extension of our Schaffer Danhoff family that is our personal commitment to you. We thank you for our business and certainly look forward to serving you in the future! Jeff Danhoff
My knight is shining Under Armour !
It was late and after hours. We were leaving the next day to go on vacation and our Trailblazer had just died. We were caught between a rock and a hard place. Seth was leaving to go home but still stopped to talk to us. I told hin the situation and he took us inside, turned on the lights and fired up his computer. After about 45 minutes we were out the door in our new suv. It was a very kind jesture. Seth was on his way home to his family but stayed so ours coud still go on our vacation. Our childern and us thank you a million times over. thank you for being so kind and helpful. We also love the new car !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Day off
I called the # in the ad. Seth answered and we talked about the truck. After 15 to 20 minutes I asked what time he was there till. He said he wasnt there that it was his weekend off and he was at a basketball game for his son, but would be back Monday. He someone was there if I wanted to go look. I told him I would wait for him. I went Monday and he showed me the truck. I got it and it was super fast and easy. Seth is a great guy. I want to say thank you for talking to me on your day off. That was really cool. He even text me some pictures of the truck that day. Id say thats real "CUSTOMER SERVICE" right there. Thank you again. Its a great truck. Great guy right there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you enjoyed your experience with us. Seth and all us here live by our motto "The Easiest Place to Buy a Vehicle Start to Finish". Thank you for doing business with us it's great people like yourself that makes this a rewarding career. If we can be of help anytime please contact us. Jeff Danhoff
A loyal customer for life !
Stopped in to look at a truck they had listed on Cars.com. The truck had just sold but Mr. Cole showed us another truck they had just took in trade. We loved it. He said they would clean it up and we could come back tomorrow. We came back and WOW. They did a great job of cleaning it. It looked like a shiny new quarter. My son loved it. Needless to say we were very impressed that they could help us out so fast. This was a very pleasurable experiance. I told Mr. Cole I would give him a great review. This is it. I recomend that any and everyone looking for a vehicle go and see him. We will be back in May to get a car for our daughter for 100% sure. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words about our staff. We work very hard to give a pleasant customer experience. Most importantly I am pleased you are excited and satisfied with your vehicle purchase. Thank You Jeff Danhoff
Thank You Again.
I hate writing these things. I want to say Thank You to Seth Cole for helping us get our car. We love it. He is a really nice guy and great to work with. Again Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Seth Cole is a very friendly Salemen. Geret to wor
We are looking for a van for our daughter who wrecked and totaled her van. We found a van on cars.com and called on it. Seth Cole answered the phone and told us all about the van and was well informed on this paticular van. We came to the dealership, drove the van talked to Seth, made an offer and that was that. He accepted our offer and had the paperwork done and us out of their in less than an hour total. This was a very easy transaction and a very enjoyable experiance for us all. Our daughter loves the van and we couldn't be happier with our dealings with Seth and the dealership. Thank you once again to Seth who made this the easiest experiance of out car buying lifes. If we are ever in need of a car again we will definatly be going to Seth Cole.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My 1st car
OK this is the first time I have ever gone car shopping. Daddy and I stopped at several dealerships and were treated like kids, noone wanted to help us. Every place was way outta line on payment. I called and Kyle told me to come in, and told me what they had. I cam in with my dad and we were treatel like real people. Seth the man that did our bank papers was crazy. We all laughed till we were crying. I am so happy we waited to deal with these guys. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kyle Shaffer and Jeff Danhoff
I wasnt expecting to drive on the lot and do a trade in on a nice charger. Kyle was awesome! He made the process way easier for me and answered all my questions. I'm happy this purchase came through and thanks to Jeff and Kyle for being very helpful through the process. I'll definitely come back to do business in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly, easy-going dealership
Kyle Schaffer was very knowledgeable and professional during our recent purchase of a vehicle. He was willing to let us test drive numerous vehicles and shared the options available on each. The financing on the vehicle was very easy and low key. Jeff Danhoff was willing to re-calculate the loan so you could see all your options. We would recommend this friendly and easy-going dealership to anyone in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was great working with you also. Enjoy your Ram and we look forward to handling your service needs. Jeff D.
Thrilled with out car
Thank you to Schaffer Danhoff. We really love our new Jeep. Thanks Seth who did our loan, and was a really nice person to deal with. Never felt rushed or pressured. Excellant job. We would come back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase