Reviews
Bought 2013 corvette on line didn’t see it but took there
Bought 2013 corvette on line didn’t see it but took there word on condition all lies do not buy anything from them total crooks sold me a car with dry rotted tires it was recked front end bottomed out really un truthful dealer
Bought 2013 corvette on line didn’t see it but took there
Bought 2013 corvette on line didn’t see it but took there word on condition all lies do not buy anything from them total crooks sold me a car with dry rotted tires it was recked front end bottomed out really un truthful dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They set the bar on giving the Automobile Dealerships a
They set the bar on giving the Automobile Dealerships a bad reputation....sent numerous requests for a vehicle (TRUCK) I was interested in purchasing. I advised them I have a hearing impairment that makes phone conversation difficult. End of Story...no reply what so ever....Worst experience ever
They set the bar on giving the Automobile Dealerships a
They set the bar on giving the Automobile Dealerships a bad reputation....sent numerous requests for a vehicle (TRUCK) I was interested in purchasing. I advised them I have a hearing impairment that makes phone conversation difficult. End of Story...no reply what so ever....Worst experience ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sent multiple emails and never got a single response
Sent multiple emails and never got a single response about a truck that I was ready to buy!!!
Sent multiple emails and never got a single response
Sent multiple emails and never got a single response about a truck that I was ready to buy!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We apologize for any lack of communication from our end. We strive to provide excellent service and would appreciate the opportunity to assist you further. Please reach out to us at Sarchione Chevrolet of Randolph so we can work towards a resolution that meets your needs. Thank you.
Service of 3500
Great Job!! Service counter employees very friendly. Nice common waiting area,
Service of 3500
Great Job!! Service counter employees very friendly. Nice common waiting area,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, John. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sarchione Chevrolet of Randolph Team
I drove 159 miles to look at a GMC Sierra SLE that I was
I drove 159 miles to look at a GMC Sierra SLE that I was interested in purchasing. My salesman Tyler was fantastic. He was upfront about the price and what the dealership had paid for the vehicle. Very transparent on everything. Explained everything in detail and answered my questions. Polite, professional, and made me feel like family. Tyler told me how he started from cleaning cars until Mr. Sarchione offered him a sales position. Tyler loves his job and it shows. I also worked with Jason in the finance department and he did everything he could to get me the best deal available with the financing. I came in pre-approved with another bank and he crushed their interest rate. Best experience I have ever had purchasing a vehicle. No pressure sale and no pressure for the extras that are available. It's well worth the drive and be sure to ask for Tyler.
I drove 159 miles to look at a GMC Sierra SLE that I was
I drove 159 miles to look at a GMC Sierra SLE that I was interested in purchasing. My salesman Tyler was fantastic. He was upfront about the price and what the dealership had paid for the vehicle. Very transparent on everything. Explained everything in detail and answered my questions. Polite, professional, and made me feel like family. Tyler told me how he started from cleaning cars until Mr. Sarchione offered him a sales position. Tyler loves his job and it shows. I also worked with Jason in the finance department and he did everything he could to get me the best deal available with the financing. I came in pre-approved with another bank and he crushed their interest rate. Best experience I have ever had purchasing a vehicle. No pressure sale and no pressure for the extras that are available. It's well worth the drive and be sure to ask for Tyler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was misdirected on the price over the phone.
Was misdirected on the price over the phone. Did like the vehicle but may not have went all the way their had I known the correct price.
Was misdirected on the price over the phone.
Was misdirected on the price over the phone. Did like the vehicle but may not have went all the way their had I known the correct price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Service appointment
Always a great experience Everyone at the dealership is always there to provide excellent customer service
Service appointment
Always a great experience Everyone at the dealership is always there to provide excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dawn, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sarchione Chevrolet of Randolph! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Sarchione Chevrolet of Randolph Team
My vehicle was in for service due to an engine light and
My vehicle was in for service due to an engine light and loss of power steering. I was told by dealership my vehicle needed $5000 worth of parts and labor and it would take 6 to 8 months to get part. I waited almost two months and could not get anything in writing for the estimate from the dealer. I felt like I was being lied to so I had my vehicle towed to a different mechanic. They fixed my Silverado in one day for only $600! It’s running great now. What’s even better is my truck did not even need any of the parts Sarchione told me it needed. Sarchione just wanted to make a big payday off of me. The worst deception I have ever experienced. I would worn customers not to go to their service department you will not get a straight answer and they are not honest!
My vehicle was in for service due to an engine light and
My vehicle was in for service due to an engine light and loss of power steering. I was told by dealership my vehicle needed $5000 worth of parts and labor and it would take 6 to 8 months to get part. I waited almost two months and could not get anything in writing for the estimate from the dealer. I felt like I was being lied to so I had my vehicle towed to a different mechanic. They fixed my Silverado in one day for only $600! It’s running great now. What’s even better is my truck did not even need any of the parts Sarchione told me it needed. Sarchione just wanted to make a big payday off of me. The worst deception I have ever experienced. I would worn customers not to go to their service department you will not get a straight answer and they are not honest!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks Wes!
Wes was super helpful with ordering our new Tahoe and helped us navigate through the issues that came up during the ordering process.
Thanks Wes!
Wes was super helpful with ordering our new Tahoe and helped us navigate through the issues that came up during the ordering process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I sent in a request and never got a response/reach out
I sent in a request and never got a response/reach out from them. Very disappointed because I was very interested in the car.
I sent in a request and never got a response/reach out
I sent in a request and never got a response/reach out from them. Very disappointed because I was very interested in the car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car