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Fairway Ford

(1,006 reviews)
Visit Fairway Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (330) 538-8018 (330) 538-8018
Used (330) 787-9509 (330) 787-9509
Service (330) 787-9508 (330) 787-9508

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fairway Ford from DealerRater.

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Paul Hrnchar's Fairway Ford

Recall service prompt and included a car wash. Nice waiting area.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! We hope you continue to choose Paul Hrnchar's Fairway Ford for all your vehicle needs! Take care!

Fairway Ford - Canfield, Ohio

I had an oil change & tire rotation. Everything about the experience. I trust the repair shop implicitly to do a great job which it has done for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fairway Ford in Canfield, Ohio

Great personnel. Immaculate dealership. Very easy to understand what was done to my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vicki, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

A great experience at Fairway Ford

Our sales person was great. No high pressure nor did he try to push us into something we did not want. We greatly appreciate it that. It made for a wonderful purchasing experience and I would definitely consider going to that dealer again for a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car owner

Great service from the day I first purchased the vehicle and every time I visit for a service, such as an oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 Escape from Fairway Ford

Very helpful on any of my questions even if they were dumb. Did everything I needed resonably and efficiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Theresa, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

2012 MKX

Outstanding professionalism. Why go any place other than the best dealership in the valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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feeling like a fool and belittled by bigger person.

I didn't even want to give them 1 star but had no choice because it wouldn't let me post if not. well where do I start... we were interested in a car at fairway. We decided after a long while of not buying our vehicles there anymore because of lies, we thought well lets try again. Well our normal sales guy wasn't there anymore so we asked for a new one. Well we decided we wanted the car. We told them we possibly had a trade. I told them to put it under myself and to do it through capital one. Well they ran it through all these other places and I asked them not to because I don't want my score to go down, well they did it anyways, and guess who financed us? Capital One who I told them to call in the first place. we were approved, duh I just paid a car off with them a year prior, that we only paid for a year on. so all these papers are flying around and a lot of sign here and sign there that my head was spinning. So we give them keys to old car and drive away with new car. Later that Saturday evening when everything calms down I go through our papers and instantly get sick to my stomach! the car we traded was a 2005 black mustang. We bought this mustang off of them back in Jan 2015 for $9759.00 with 99010 miles on it. Well like I said I had it paid off in 1 yr. (feb. 2016) well here it is.... see our normal sales people we have dealt with in the past ALWAYS!!!! told us up front what they would give us for a trade so we can decide if we still want to trade it. Well are you ready for the robbery.... after looking our papers over they only gave us $2500.00 SERIOUSLY!!! So I told my husband to call them Monday and tell them we will just finance the car with NO trade..... well they tell us they can't do that papers are already done ARE YOU KIDDING ME!!!! But we can sell it back to you for a small profit (SAT-MON under 48 hrs. later) for $2800.00 plus tax, title and all that xx for a grand total of $3289.00 ARE YOU FREAKING KIDDING ME!!! So not have that money just laying around I couldn't buy my car back and they wouldn't rewrite the loan. I would have gave that to my daughter who was going to turn 16 in June. Well I can't do that now, so now she will not have a car to even drive or practice on. Now are you ready for this..... They put it on their website for $8500.00 WOW!!!! highway robbery! wonder how many other people they are doing this too... taking advantage of hard working people. My husband has to work long hrs. to make a pay and these people just steal it out from under you... well let me say anyone that goes and buys a 2005 blk mustang that has 100,385 miles on it well guess what they made probably 5 times more on that 1 car then it is worth. The first profit when we bought it for over $9000.00 2yrs later they buy it back with less than 1000 miles on it for $2500.00. robbery!!! so now that everyone knows that they paid $2500 and is trying to sell again now for $8500. I understanding having to make money but seriously robbing from people like that... So I guess I learned a big lesson.... STAY THE xxxx AWAY FROM FAIRWAY FORD THE CROOKS. THE WAY THEY DO BUSINESS. I should have never gave a second chance to them. well never again. remember folks $2500 2005 black mustang.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Fairway Ford amazing experience.

Excellent service worked very hard to meet my needs and get the vehicle I need. The personability of our sales person is matched by no other in all my years. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience on a great truck!

Very speedy and courteous staff helped put me in the truck I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for your kind words and congratulations on your new vehicle!