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Ertle Subaru

(144 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–6:00pm
Sunday Closed Closed

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Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Went to Ertle Subaru yesterday just to get some

Went to Ertle Subaru yesterday just to get some information and drove home in my new Subaru the same day. Adrian was our salesman, he was a pleasure to work with, understood all my needs, and got me the best deal. I will definitely be going back to Ertle for my next Subaru!

Went to Ertle Subaru yesterday just to get some

Went to Ertle Subaru yesterday just to get some information and drove home in my new Subaru the same day. Adrian was our salesman, he was a pleasure to work with, understood all my needs, and got me the best deal. I will definitely be going back to Ertle for my next Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Debbie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Our experience at Ertle Subaru involving Winston Little

Our experience at Ertle Subaru involving Winston Little and Joann Izzy was very positive. This is the fourth Subaru we have purchased at Ertle and the entire process was smooth, relaxed and conducted at our pace. When it’s time for our next Subaru, we will definitely look towards Ertle again and I hope the salespersons at that time are as knowledgeable and accommodating as Winston and Joann.

Our experience at Ertle Subaru involving Winston Little

Our experience at Ertle Subaru involving Winston Little and Joann Izzy was very positive. This is the fourth Subaru we have purchased at Ertle and the entire process was smooth, relaxed and conducted at our pace. When it’s time for our next Subaru, we will definitely look towards Ertle again and I hope the salespersons at that time are as knowledgeable and accommodating as Winston and Joann.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alan and Michele, thank you for your continued trust in Ertle Subaru! We're delighted to hear that Winston and Joann made your experience smooth and enjoyable. We look forward to assisting you with your next Subaru purchase!

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Our experience was very positive.

Our experience was very positive. Our sales representative, Winston Little, was extremely helpful in guiding us through our purchase. He took the time to answer all our questions and was very friendly and knowledgeable. Joanne Izzo was terrific in giving us a tutorial. She was also very knowledgeable, patient and explained everything in a very understandable way. JR, the manager was also very helpful. We thank the whole staff for a smooth purchase!

Our experience was very positive.

Our experience was very positive. Our sales representative, Winston Little, was extremely helpful in guiding us through our purchase. He took the time to answer all our questions and was very friendly and knowledgeable. Joanne Izzo was terrific in giving us a tutorial. She was also very knowledgeable, patient and explained everything in a very understandable way. JR, the manager was also very helpful. We thank the whole staff for a smooth purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, we're delighted to hear that Winston, Joanne, and JR made your experience at Ertle Subaru so positive. Thank you for sharing your feedback with us! Enjoy the new ride!

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Purchasing a new Forrster Premium was effortless and

Purchasing a new Forrster Premium was effortless and pleasurable experience. Sean Williams was courteous, honest, professional took exceptional care of us . Great price value. Bob D

Purchasing a new Forrster Premium was effortless and

Purchasing a new Forrster Premium was effortless and pleasurable experience. Sean Williams was courteous, honest, professional took exceptional care of us . Great price value. Bob D

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob, we're delighted to hear that Sean made your experience at Ertle Subaru smooth and enjoyable. Thank you for choosing us for your new Subaru Forester Premium!

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The showroom was busy but well staffed.

The showroom was busy but well staffed. Everyone was pleasant and not too busy to be courteous and friendly. We were approached by Brennon who welcomed us and engaged us in discussing the cad that we were interested in. He knew the car and he knew the process involved in buying a car. He was very knowledgeable and was very willing to share.

The showroom was busy but well staffed.

The showroom was busy but well staffed. Everyone was pleasant and not too busy to be courteous and friendly. We were approached by Brennon who welcomed us and engaged us in discussing the cad that we were interested in. He knew the car and he knew the process involved in buying a car. He was very knowledgeable and was very willing to share.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edward, we're delighted to hear that Brennon and the team at Ertle Subaru provided you with such a welcoming experience. It's great to know our staff was attentive and knowledgeable during your visit. Thank you for sharing!

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Leased a new Legacy and was well taken care of by Ashley

Leased a new Legacy and was well taken care of by Ashley and Eric as well as the rest of the staff at Ertle Subaru. Highly recommend this dealership.

Leased a new Legacy and was well taken care of by Ashley

Leased a new Legacy and was well taken care of by Ashley and Eric as well as the rest of the staff at Ertle Subaru. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we're delighted to hear that Ashley, Eric, and the team at Ertle Subaru provided you with excellent service during your lease. Thank you for recommending us!

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Just bought my 2nd car from Ertle.

Just bought my 2nd car from Ertle. Thanks Robert and Stephen…you guys are AWESOME!!! Such an easy going car buying experience. Happy Holidays fellas!!

Just bought my 2nd car from Ertle.

Just bought my 2nd car from Ertle. Thanks Robert and Stephen…you guys are AWESOME!!! Such an easy going car buying experience. Happy Holidays fellas!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dennis, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent experience from start to finish.

Excellent experience from start to finish. Haley was all ready for me to arrive and acquire the new vehicle. Johnathan had the other paperwork ready and Eugene had it delivered the next day! It all started with a call from Lauren after checking prices. Everyone was great and I will always go to Ertle for my new cars. The Ascent is truly an amazing SUV! I started with a 98 forester then 3 more and had to get the best, and I did, from the best dealer with the best people.

Excellent experience from start to finish.

Excellent experience from start to finish. Haley was all ready for me to arrive and acquire the new vehicle. Johnathan had the other paperwork ready and Eugene had it delivered the next day! It all started with a call from Lauren after checking prices. Everyone was great and I will always go to Ertle for my new cars. The Ascent is truly an amazing SUV! I started with a 98 forester then 3 more and had to get the best, and I did, from the best dealer with the best people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jay, we're delighted to hear that your experience with Haley, Johnathan, Eugene, and Lauren at Ertle Subaru was excellent from start to finish. Enjoy your new Ascent SUV! We look forward to seeing you for future purchases.

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I recently purchased a vehicle from out of state from

I recently purchased a vehicle from out of state from Ertle Subaru. Everyone on the team that I interacted with was very professional, accommodating, and great with communication. Great dealership that I would gladly shop with again in the future.

I recently purchased a vehicle from out of state from

I recently purchased a vehicle from out of state from Ertle Subaru. Everyone on the team that I interacted with was very professional, accommodating, and great with communication. Great dealership that I would gladly shop with again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Ertle Subaru! We're delighted to hear that our team provided professional and accommodating service during your out-of-state purchase. We look forward to assisting you again in the future!

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Everyone ver helpful, friendly and knowledgeable.

Everyone ver helpful, friendly and knowledgeable. Sales Manager Johnny was fair and professional. David and Robert our sales representatives were also great to work with. In addition the sales representative, Steven and the phone receptionist were also very nice and great to work with.

Everyone ver helpful, friendly and knowledgeable.

Everyone ver helpful, friendly and knowledgeable. Sales Manager Johnny was fair and professional. David and Robert our sales representatives were also great to work with. In addition the sales representative, Steven and the phone receptionist were also very nice and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, we're delighted to hear that Johnny, David, Robert, Steven and the rest of our team at Ertle Subaru provided you with such a positive experience. Thanks for sharing your feedback!

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