Reviews
Write a reviewThe Dealership, Employees, Service department in GENERAL
The Dealership, Employees, Service department in GENERAL are TOP-NOTCH !!!! The best part about the Stratton experience, is the fact that what services you need, you GET!!! ZERO UP-SELLING AND NO B.....S......
The Dealership, Employees, Service department in GENERAL
The Dealership, Employees, Service department in GENERAL are TOP-NOTCH !!!! The best part about the Stratton experience, is the fact that what services you need, you GET!!! ZERO UP-SELLING AND NO B.....S......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Do not use Stratton Chevrolet if you want good customer
Do not use Stratton Chevrolet if you want good customer service AFTER the purchase. We purchased a 2016 Chevrolet Traverse on 5/31/24 and noticed a very rough shifting in the transmission in the middle gears. They were notified of the defect immediately, and began the "You bought it AS-IS". This started in the service dept. with Jim, and ended with the salesman who sold the vehicle, Bill. They said they would work with us by splitting the repair cost, but would not take full responsibility for selling a vehicle with a faulty transmission. I am not originally from this area, so I am not a "buddy" or family member posting a review because of my familiarity with them. This is an objective review. Do not take your business to them if you're looking for professional treatment
Do not use Stratton Chevrolet if you want good customer
Do not use Stratton Chevrolet if you want good customer service AFTER the purchase. We purchased a 2016 Chevrolet Traverse on 5/31/24 and noticed a very rough shifting in the transmission in the middle gears. They were notified of the defect immediately, and began the "You bought it AS-IS". This started in the service dept. with Jim, and ended with the salesman who sold the vehicle, Bill. They said they would work with us by splitting the repair cost, but would not take full responsibility for selling a vehicle with a faulty transmission. I am not originally from this area, so I am not a "buddy" or family member posting a review because of my familiarity with them. This is an objective review. Do not take your business to them if you're looking for professional treatment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
New lease
Stratton Chevrolet is by far the best dealership around! They work hard to get you the best deal possible. They are great people to deal with!
New lease
Stratton Chevrolet is by far the best dealership around! They work hard to get you the best deal possible. They are great people to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stratton ????
The best family owned dealership around! They have always been helpful, honest and trustworthy for the new vehicles I have purchased, used vehicles I have traded in and service that I have had there!
Stratton ????
The best family owned dealership around! They have always been helpful, honest and trustworthy for the new vehicles I have purchased, used vehicles I have traded in and service that I have had there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing service and people
I've bought a number of cars from them. Don and Dennis always take extremely good care of my and fianc�. Looking forward to our new purchase arriving in April. Service department is great, fast and the biggest thing, they're thorough! I actually drive 20mi to come to this dealership over three other dealerships in our area because of the people and the great service.
Amazing service and people
I've bought a number of cars from them. Don and Dennis always take extremely good care of my and fianc�. Looking forward to our new purchase arriving in April. Service department is great, fast and the biggest thing, they're thorough! I actually drive 20mi to come to this dealership over three other dealerships in our area because of the people and the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy Colorado
Excellent customer service, very helpful and answered all of our questions.
Chevy Colorado
Excellent customer service, very helpful and answered all of our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No answer
Never received an answer from this car salesman‘s not an email not a phone call. No will not recommend this dealer to no one .
No answer
Never received an answer from this car salesman‘s not an email not a phone call. No will not recommend this dealer to no one .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service Appointment
Friendly service as always! Everything taken care of in a reasonable amount of time. Love Stratton Chevrolet!
Service Appointment
Friendly service as always! Everything taken care of in a reasonable amount of time. Love Stratton Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
cruz work
oil change and minor fender repair, all done to our satisfaction.
cruz work
oil change and minor fender repair, all done to our satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Simply the best!!!
Cannot say enough good things about this company! Customer service through the roof!If you like being treated like royalty go see them! I can?t imagine getting treated better!
Simply the best!!!
Cannot say enough good things about this company! Customer service through the roof!If you like being treated like royalty go see them! I can?t imagine getting treated better!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase