Reviews
Good experience all around. Everyone was very nice. This...
Good experience all around. Everyone was very nice. This was my second vehicle I purchased from this dealership. I did feel pressured a bit to buy the extended warranty which I did and now regret. That added 3g I could've used elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We're very sorry you are regretting the purchase of the extended warranty. If there is anything we can do to help please give us a call at 570.473.3432, and we will be happy to help in any way we can.
THIS SUBARU DEALERSHIP IS EXCELLENT. WE WOULD RECOMMEND...
THIS SUBARU DEALERSHIP IS EXCELLENT. WE WOULD RECOMMEND THEM TO ANYONE. KEEP UP THE GREAT WORK. Also we love our new to us vehicle. Thank you for all you did to make it possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review and rating!
Very efficient service system, clear& complete billing...
Very efficient service system, clear& complete billing and excellent service wait area. Comparatively easy to schedule service.The Forester Touring model I have has everything and more than the Cadillacs I drove previously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, and have a great day!
I bought my last two cars here because I trust the sales...
I bought my last two cars here because I trust the sales folks to give me a fair price with no pressure and I trust the service folks to give me an honest assessment of what needs to be repaired and to do a good job fixing it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the repeat business! Have a great day!
Best experience I have ever had buying a car. What a...
Best experience I have ever had buying a car. What a wonderful, courteous staff! The building is spacious and they keep it very clean. I will definitely recommend anyone shopping for a Subaru, go to W&L Subaru - it is worth the drive, wherever you live!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure helping you! Thanks!
The dealership was clean and impressive. Sales People...
The dealership was clean and impressive. Sales People were very considerate and professional. I was very impressed with both. Curt was our Sales Associate and was beyond helpful and knowledgeable. He answered all of our questions and made a very fair deal for us on our new Outback. Corey was very professional and answered all of my finance questions. I can honestly say that I have never had such a great car buying experience as my wife and I had at W & L! Your dealership was well worth the trip from Hazleton and I look forward to continuing to deal with all of you. All of you should be very proud of W & L!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the trip! If you need anything else, just let us know!
Fast and efficient service. Clean and comfortable...
Fast and efficient service. Clean and comfortable waiting area. It was a very nice experience. The service took much shorter than originally told. Awesome customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review!
The service on our Subaru Crosstrek was done in a kind,...
The service on our Subaru Crosstrek was done in a kind, efficient, friendly and courteous manner. I would definitely recommend W & L Subaru for servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
W&L Subaru is the most customer-friendly dealership I've...
W&L Subaru is the most customer-friendly dealership I've ever dealt with. It couldn't be any easier to take your vehicle in for service. You drive up to one of the two big garage doors and it automatically opens. You pull into the service area, and a service rep comes over to take your name and keys. Then you wait in their great waiting area until your vehicle is finished. They also wash your vehicle before returning it to you. Their roomy waiting area offers coffee, espresso, and a variety of cold drinks and water. They also have a separate waiting area designed especially for children.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're glad you enjoyed your experience!
A good place to visit. There is plenty of room to wait...
A good place to visit. There is plenty of room to wait for your vehicle and not worry about covid, seating laid out well and there is a service bar in the customer waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review!