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McGuire Buick GMC Little Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The employees were extremely friendly, honest, and

The employees were extremely friendly, honest, and professional. The selection of Buicks was extensive and the test drive was thoroughly sufficient. I fully recommend this dealership to anyone in the tristate area.

The employees were extremely friendly, honest, and

The employees were extremely friendly, honest, and professional. The selection of Buicks was extensive and the test drive was thoroughly sufficient. I fully recommend this dealership to anyone in the tristate area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Francis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Wonderful experience traveled 1hour everything I was told

Wonderful experience traveled 1hour everything I was told on the phone the phone was what I was given when I got to the dealership my trade in quote was amazing and the vehicle price was great well worth the hour drive give this dealership a shot you won't be disappointed 😀 😄 😊

Wonderful experience traveled 1hour everything I was told

Wonderful experience traveled 1hour everything I was told on the phone the phone was what I was given when I got to the dealership my trade in quote was amazing and the vehicle price was great well worth the hour drive give this dealership a shot you won't be disappointed 😀 😄 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This place was great!

This place was great! Irving was a very good cars salesman and has great service!

This place was great!

This place was great! Irving was a very good cars salesman and has great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Job!

Another Great Job by Dave and the entire service department!

Great Job!

Another Great Job by Dave and the entire service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Pam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McGuire Buick GMC. Thank you again for taking the time to let us know how we did. We hope you have a great day!

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The dealership is unprofessional

My deal was a terrible deal I traded in a 2019 Yukon then I got $6000 for $2000 and customer loyalty and they overcharged me for my truck the truck was listed for 55 they charge me 58 they try to tell me that there was tax included I should listen Tax or not Chuck was 55 the tax comes off of my deal I’m 55 and my trader And they did not like when another dealer found out what they did. I would never recommend them to anyone to buy a vehicle from

The dealership is unprofessional

My deal was a terrible deal I traded in a 2019 Yukon then I got $6000 for $2000 and customer loyalty and they overcharged me for my truck the truck was listed for 55 they charge me 58 they try to tell me that there was tax included I should listen Tax or not Chuck was 55 the tax comes off of my deal I’m 55 and my trader And they did not like when another dealer found out what they did. I would never recommend them to anyone to buy a vehicle from

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service quality has dropped steadily since we bought our...

Service quality has dropped steadily since we bought our Encore from this dealership. Last straw was their charging 3% extra for credit/debit cards to pay already high service bills. We are not going back.

Service quality has dropped steadily since we bought our...

Service quality has dropped steadily since we bought our Encore from this dealership. Last straw was their charging 3% extra for credit/debit cards to pay already high service bills. We are not going back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
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My daughters windshield cracked. I brought the car to the...

My daughters windshield cracked. I brought the car to the dealer. The windshield wiper transmission cracked causing the windshield to wobble in turn chipping away at the bottom of windshield until it cracked. Although I had a bumper to bumper warranty the service manager backed by the general manager claimed someone broke it and would not honor the warranty. It cost me 1,000 dollars to repair windshield and the windshield transmission. I traded out of this Buick dealer to a Ford that paid my last four lease payments. Brian Vaughn the general manager said there was no higher to go past him. Brian should remember there is always someone higher. In this case it was me. No more of my business or family and friends at McGuire GMC. THEY CANNOT BE TRUSTED.

My daughters windshield cracked. I brought the car to the...

My daughters windshield cracked. I brought the car to the dealer. The windshield wiper transmission cracked causing the windshield to wobble in turn chipping away at the bottom of windshield until it cracked. Although I had a bumper to bumper warranty the service manager backed by the general manager claimed someone broke it and would not honor the warranty. It cost me 1,000 dollars to repair windshield and the windshield transmission. I traded out of this Buick dealer to a Ford that paid my last four lease payments. Brian Vaughn the general manager said there was no higher to go past him. Brian should remember there is always someone higher. In this case it was me. No more of my business or family and friends at McGuire GMC. THEY CANNOT BE TRUSTED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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Mcguire GMC

So happy to have meet and had a great experience with Mr George and the staff at Mcquire GMC....I'm looking foward to a great and positive relationship with this great dealership.

Mcguire GMC

So happy to have meet and had a great experience with Mr George and the staff at Mcquire GMC....I'm looking foward to a great and positive relationship with this great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Typical bait and switch

Advertised a used Ford Escape on their website and about 4 other including carfax at $8882 called them arranged to come in which I did drove the vehicle and wanted to buy. All of a sudden they say was a mistake vehicle is $10999 what the ? Said ok if was honest mistake work with me what can you do for me after driving an hour and a half. They said $10999. I walked out and was paying cash!! BEWARE scam dealer!! Would highly NOT recommend

Typical bait and switch

Advertised a used Ford Escape on their website and about 4 other including carfax at $8882 called them arranged to come in which I did drove the vehicle and wanted to buy. All of a sudden they say was a mistake vehicle is $10999 what the ? Said ok if was honest mistake work with me what can you do for me after driving an hour and a half. They said $10999. I walked out and was paying cash!! BEWARE scam dealer!! Would highly NOT recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Superior dealership

It has been my pleasure to work with Jim Cipola for quite a few years. I just bought the 7th Buick from McGuire because of both the sales and service departments. I am always certain that I am being treated fairly and courteously when I am there. I do not even check out other dealers or manufacturers because of the quality of McGuire personnel at every encounter. Click to Copy

Superior dealership

It has been my pleasure to work with Jim Cipola for quite a few years. I just bought the 7th Buick from McGuire because of both the sales and service departments. I am always certain that I am being treated fairly and courteously when I am there. I do not even check out other dealers or manufacturers because of the quality of McGuire personnel at every encounter. Click to Copy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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