Husker Auto Group

Very satisfied with my experience at Husker Auto Group.

I needed a new steering motor. Marty ordered it and kept me up to date on the progress. They provided a new Cadillac the 2 days it took to replace. Very happy with service.

I had a service appointment, everything went smoothly, everything was completed and timely!

Hello my name is Larry Sypho I would like to thank Marty Upton and the service department for doing an excellent job of fixing my Chevy Tahoe I had a check engine light that kept coming on so I took it to Marty at husker auto group he told me that he would get it looked at and get back with me about the problem and he did just that I took my car in on Tuesday and I had it back on Thursday just as promised by Marty and it runs great thank you so much Marty Upton and the service department Larry and Tracey Sypho

The service I received on my 2018 Chevy Cruze when I needed a new tire was excellent! They have a very comfortable waiting area and exceptional service!

Great experience buying a new vehicle from them. They were extremely helpful and knowledgeable throughout the entire process.

As always, I was given a quick appt to service my car. They needed to order and replace a part and when I told them I was leaving town in 2 days, they had the part in and replaced in plenty of time. I received my car back in a timely manner, and it was clean and shining.

Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced. 1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc. 2)They will always tell you that one of your scheduled services isn't covered, when it is clearly written in your contract (this one happened today) 3) They won't really do the routine maintenance checks, but they will say they did (this was 6 months ago, the last time I took my car in). I brought it in with no washer fluid, when I got it back, still no washer fluid, but they had checked off that they had done it. I know, washer fluid isn't a crisis, but if they are willing to lie about something so small, how can you trust them on anything? This goes back to item 2... when I brought in my vehicle for service (4th oil change since I got it) , I called them out on the dishonesty about what services they had completed, and told them that I had marked my filters and made note of all the fluid levels. Funny, not an hour later, I received a call saying that I only have 2 oil changes under my contract, and they would have to charge for this one (the 4th). Another example of this dishonesty... we pay the extra $ for the zaktech coverage, which is to be reapplied every 6 months when I bring it in for service. That is something you can smell no matter how much you try to extract the product.. yet the interior of my vehicle NEVER smells any differently when I pick it up. 4) they will promise you a loaner, so you make your plans for your day, and when you go to drop off your vehicle, they will act like they never knew you wanted one, and they just do happen to not have anything available, leaving you without a car to do the things you have planned for the day. 5) if they break something, they won't tell you. I had my acadia in for recall work which involved pulling the engine. When I got it back, it ran badly, and I noticed black powdered stuff on my wheels. I took it to a mechanic friend, and after looking at it, he informed me that a brake boot was broken, as were some mounts and my headlight. I went back to husker... they said .."we forgot, we dropped the engine when we were putting it back in your vehicle... we will fix the brake boot and the mounts, but the headlight couldn't have broken because of that, so you will have to pay $112 for us to replace it " My husband and I have gotten our last 10 vehicles from husker because we loved our salesperson. He is no longer there, and after today we won't be either.

Vegas was nice and polite. Work was done quick as possible.

Josh Ames provided outstanding service. He made our new car purchase process very seamless--exceeded our expecatations.