Reviews
Great Service
Good rapport with the customers. Really worked with us to get us in the car! Looking forward to driving our new car and dealing with Adam in the future.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou for your review. So good to hear Adam found some new friends,and a future customer. Enjoy your new car.
Greatly Unsatisfied!
I'm not one to bash people, but my experience went so poorly I felt it necessary to put it on here so that the truth be out there. I found a car I loved and wanted it badly so I sat down and made a deal with a salesman. After 4 days of back and forth arguing with them, I bought the car only because I loved it, they didn't wash it, give me any gas, I got 1 set of keys and they refused to order me another set (also failed to tell me there was only 1 set), its missing a piece in the back that I was told was in service (they claim they can't find it and refused to order another one because "there's no room in this deal to make you happy." About the only thing I can say is thanks for having the car on your lot. Other than that, thanks for nothing. I've never been so insulted in my life.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou for your review. While we make every attempt to keep our used cars in great condition, many of them will not have all the original equipment as the previous owners may not have provided them when they traded. You were a sharp buyer and left us no room to replace the items you mentioned, but in order to promote customer satisfaction, will provide the parts at our cost. Sincerely; Rick Pontnack, GM
Jeff zuckerman great help
I worked with Jeff on tuesday to get me into a car..he was alot of help to me to get me approved and into a car that same day. after over a month my wait was finally over waiting on a car..i just wanted to let everyone know what a great sales person he is and i will deff recommend to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff is very persistent, thankyou for your business.
ATOR, 2012 CRYSLER 200 CONVERTIBLE
JARED PONTNACK WAS VERY NICE AND HELPFUL. WOULD RECOMEND HIM TO ANYBODY.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou for your review. we appreciate your business.
New 2013 Avenger
John Squire taught me a lot about my car and was very very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John has being making folks happy for years. Thanks for your review, and enjoy your new car.
Great experience!
Paul Bock did an outstanding job during our initial phone conversations as well as when we came to the dealership and met in person. The vehicle we purchased was very pleasing to the eye. Being a lover of Jeeps it was great being able to purchase the 10th Anniversary Rubicon. Thank you Sam Leman Dealerships and Thank You Paul!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thankyou for your review, and thanks for the kudo's for Paul. Enjoy your new wrangler!
New Jeep purchase
Being a recent widow my experience with trading cars has not been high. However I can say that John Squire made it a very good experience. I love my new Jeep and will definitely recommend John and Sam Leman to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review, of us and John. John has being making customers happy for a long time, and has alot of repeat and referal busines. Enjoy your new jeep!
2014 JEEP GRAND CHEROKEE FROM JIM MUSHRUSH
Jim Mushrush, our sales consultant, was very nice and patient and not pushy. That was what my husband and I really liked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thankyou for your review and your business.
2013 JEEP GRAND CHEROKEE OVERLUND DEEP CHERRY RED
JOHN R. SQUIRE WENT ABOVE AND BEYOND TO MAKE THIS DEAL. WE WILL DEFINITELY BE RETURN CUSTOMERS. THE ENTIRE PROCESS WAS VERY WELL PRESENTED AND DONE VERY PROFESSIONALLY. GOOD JOB JOHN!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John has been making friends in the car business for a long time, and prides himself in receiving repeat and referral business, and it sounds as if he has done it again. Thanks for your business.
fusion
When we finally made up our minds, it was a good experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for choosing Sam Leman in Peoria.