Reviews
TTibbetts
Always friendly, they have my truck finished in a timely matter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're always happy to help our customers at Watseka Ford-Lincoln. It's great to hear that we could be of such help!
Oil Change
Everyone is very courteous and the service is fast and efficient. There is also a pleasant and clean waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad to hear we could be of service to you Linda!
Great Service
I always get GREAT FRIENDLY SERVICE at Watseka Ford. I appreciate their timely service and accurate estimates. They really care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Jan! Feel free to stop by if you ever need any more help.
I would recommend
Service was prompt,and informative. Very pleasant and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review!
Great service, Clean facility, Freindly staff
F150, they fixed wiring damage caused by rodents, works fine and they were fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bruce, for the glowing review! If you need more help, our team is available to talk -- safe travels!
Friendly staff, car ??
Salesman Mark was Great in finding a car to meet our needs. Bought a 2002 Chevy malibu for my 16 yr old daughter 1st car. Car battery was dead next morning. Found to have a bad ignition cylinder. Once we changed that, it's running good.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly and helpful employees
I like my truck. Jake is a very good salesman. All the people are great to work with. What I am not happy about is the fact that every email and letter is addressed to my husband. It is not his truck. I am paying for it. I resent the fact that you only put his name on any correspondence. I will think twice before I trade with you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review Shirley! We'll look into the issue your experiencing.
Oil Change
My oil change was completed in less than half an hour. I was very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Henry. We appreciate your review of our team, and the staff here at Watseka Ford-Lincoln look forward to further serving you in the future!
Great and fast service
Was treated with respect, prompt service and it's always great to talk to John Bell.... ha ha
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always good to see you Iris! You know where to find us if you ever need anything.
Great Service! Great Waiting Area!
2013 Ford Edge. Getting the oil changed, and other "vitals" checked. Tires were rotated and the service department kept me abreast of what they found and what they were doing to keep my car in the best condition. Watseka Ford has the best waiting area! Popcorn, TV, free Wifi, and a selection of beverages.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your business. Thank you for taking the time to share your feedback with us.