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(2,544 reviews)

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The finance guy Joe is a snake oil salesman.

The finance guy Joe is a snake oil salesman. I went in to buy a $56,680truck. Ford's website showed $1,000 incentive and 1.9% financing. When I went to sign, he said the interest rate was 9.45%. In order to get the 1.9% he had to add all kinds of extra's that brought the total to $64,705. That's $9,000 more! The extra's included a 3rd party warranty extension, free car washes, and other charges that I did not need. Total scam. I needed that particular truck so I signed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knew their products, very friendly, clean both sales

Knew their products, very friendly, clean both sales floor and service areas. Great experience. Thank you for making it easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience with us! Your review made our day! Thank you!

Just went into my second Ford Explorer lease.

Just went into my second Ford Explorer lease. Sayville Ford made the process seamless. Picking up the car took less than an hour. There were no hidden fees and I dealt with true professionals - Lisa, Nick and Joe. Leasing a car can be stressful - this was not the case here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Jodi, thank you for sharing your experience with us! If there’s anything else you need, please contact us!

Excellent experience.

Excellent experience. Luis was very informative and a pleasure to deal with. I would highly reccommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Dana, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

This was the 2nd time we worked with Kyle and he is

This was the 2nd time we worked with Kyle and he is awesome! He was very patient and courteous with us. I highly recommend Sayville ford and Kyle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your 5 star review and recommendation! We can't wait to share your kind words with our whole team!

No pressure - very comfortable environment- will to do

No pressure - very comfortable environment- will to do what ever it takes Would recommend to a friend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you anytime you need!

Sayville Ford, give this good man a raise !

Sayville Ford, give this good man a raise !! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with George, and who appreciates and takes care in my vehicle as much as I do. Not only does he make a service appointment actually enjoyable but he has become a trustworthy friend and a very friendly face I look forward to and depend on seeing there every time. Keep up the excellent work, George, and thank you! People like yourself is what keeps me coming back to Sayville Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey James, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

I had a great salesman Ace take care of me, he is very

I had a great salesman Ace take care of me, he is very knowledgeable, I would recommend him to anyone needing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

John and the Sayville Ford dealership was really great.

John and the Sayville Ford dealership was really great. They explained everything clearly and thoroughly. I would happily recommend Sayville Ford and John Malinkowski to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your sales experience. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Another wonderful experience at Sayville Ford.

Another wonderful experience at Sayville Ford. My fourth vehicle lease and it was as pleasant as ever. My salesperson Tony Aiello was caring, patient and extremely helpful throughout the process. Every team member involved with the purchase was friendly and took great care of me. I highly recommend Sayville Ford for its staff and quality vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We sincerely thank you for taking the time to share your experience with us.