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Newins Ford

(1,493 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newins Ford from DealerRater.

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My wholesale car experience and purchase was excellent.

My wholesale car experience and purchase was excellent. The team is very friendly and ready to help with all your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This i nice to hear thank you for the positive feedback. Appreciate your business. Bryan sales mgr

Service oriented.

Service oriented. High integrity. Effective communicator, solutions driven. He represents his team and brand well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. Bryan sales mgr

Had my car here for a simple repair.

Had my car here for a simple repair. Technicians couldn’t diagnose the issue so I had to come back and show them myself, two months after the appointment there was still nothing done, and not a peep from the dealer all throughout. After wanting to speak to a manager I was denied so I wrote a negative review about my experience. Shortly after posting the manager personally called me and proceeded to call me a liar and banned/threatened me from coming back here again. Very dysfunctional environment it’s no surprise they’re backed up on work for months on end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Fair, and friendly easy to work with not pushy Will go

Fair, and friendly easy to work with not pushy Will go back for next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the comments. Appreciate the business. Hope you enjoy your ford. Bryan sales mgr

Everyone was knowledgeable and informative.

Everyone was knowledgeable and informative. No hidden monies due at time of pick up. Dan is an asset to the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback. Dan does a great job. Bryan sales mgr

Not sure who the xaviour is.

Not sure who the xaviour is. The individual I worked with was Victor Arapacio. He is the one I give the 5 stars to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came back to Newins after buying a Mustang.

I came back to Newins after buying a Mustang. I wanted to get a hybrid, so gave them another try. The process was easy and Kyle was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tristan was very professional in helping me with the

Tristan was very professional in helping me with the sales of my car. The entire process was very easy; and Tristan is very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I'm glad TJ was able to make the sales process painless. We appreciate your business and hope you enjoy your new car Bryan sales mgr

Conveniently located, professionally managed operation.

Conveniently located, professionally managed operation. Victor Aparacio was a top notch salesperson - no pressure, just good informative communication. Knows his stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback. We appreciate your business and hope you enjoy the new maverick. Bryan sales mgr

Xavier and the staff at Newins Ford are complete

Xavier and the staff at Newins Ford are complete professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no pressure at all. Joe and the rest of the service and finance teams were extremely helpful to us in making our decisions. When our truck came in Bill and his team ensured it was exactly what we specified and more beautiful than even we expected. We had a great experience at Newins and will continue to bring them our business. I would absolutely recommend Newins Ford for your next vehicle purchase !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear everything went well. We appreciate your business and hope you enjoy driving your new ford. Bryan sales mgr