Reviews
Write a reviewGood experience I had scheduled an oil change but on
Good experience I had scheduled an oil change but on arrival an additional problem occurred. They made the diagnosis and ordered parts to make repair. Provided a ride home until they finished the repairs.
Good experience I had scheduled an oil change but on
Good experience I had scheduled an oil change but on arrival an additional problem occurred. They made the diagnosis and ordered parts to make repair. Provided a ride home until they finished the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional Service
The Team at Erik's Chevrolet always provides us with exceptional service. In this instance, they made a special effort to pick up our new Silverado which had been ordered 7 months prior and was awaiting delivery. Outside of the delivery of our new truck, we always receive top notch service from our sales consultant and entire Erik's team. These are just a few of the reasons why we choose Erik's for all of our new vehicle needs.
Exceptional Service
The Team at Erik's Chevrolet always provides us with exceptional service. In this instance, they made a special effort to pick up our new Silverado which had been ordered 7 months prior and was awaiting delivery. Outside of the delivery of our new truck, we always receive top notch service from our sales consultant and entire Erik's team. These are just a few of the reasons why we choose Erik's for all of our new vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Eriks Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
They don’t sell out of state.
They don’t sell out of state. In their ad on your web service they should state that up front. Don’t waste your time.
They don’t sell out of state.
They don’t sell out of state. In their ad on your web service they should state that up front. Don’t waste your time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Uncertified Mechanics
They charged me $160 to diagnose and fix an issue I had with me car. They said that it was fixed but 3 hours later the check engine light came back on and problem was still there. Called and asked to speak with the service manager saying I had a complaint. I overheard the guy say I have a customer with a complaint and want to speak to the manager and they all started to laugh. I went on UTube and figured the issue out myself.
Uncertified Mechanics
They charged me $160 to diagnose and fix an issue I had with me car. They said that it was fixed but 3 hours later the check engine light came back on and problem was still there. Called and asked to speak with the service manager saying I had a complaint. I overheard the guy say I have a customer with a complaint and want to speak to the manager and they all started to laugh. I went on UTube and figured the issue out myself.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (765) 457-8333 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Great Dealer to Work with
Quick and painless process. Was able to do a lot over the phone/email ahead of time. Very quick turn around.
Great Dealer to Work with
Quick and painless process. Was able to do a lot over the phone/email ahead of time. Very quick turn around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Great buying experience. Tyler was a huge help!
Would definitely but here again. Tyler was a great salesman. Even with a small mistake on paperwork they keep the deal together and ate their mistakes.
Great buying experience. Tyler was a huge help!
Would definitely but here again. Tyler was a great salesman. Even with a small mistake on paperwork they keep the deal together and ate their mistakes.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Tyler here at Eriks Chevrolet, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pick up for oil change
Love having my car picked up and brought back for a simple oil change!
Pick up for oil change
Love having my car picked up and brought back for a simple oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Owner
Owner , Got an oil change service was good it was changed within an hour I will get my oil changed at Eriks Chevrolet in the future thank you
Owner
Owner , Got an oil change service was good it was changed within an hour I will get my oil changed at Eriks Chevrolet in the future thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Erik's Chevrolet
Great service dept. Employees are friendly and knowledgeable Service area very clean
Erik's Chevrolet
Great service dept. Employees are friendly and knowledgeable Service area very clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Roger Miller - GSM and the Erik's Chevrolet Team!
RIP off guarentee and it didn't fix issue.
Over priced didn't care about wait times. Didn't call back in a timely manner. Rude Mike service Manager. Telling me I was lying that Braden didn't guarentee me the part would fix it. And service tech guaranteed it will fix problems. But I'm stuck with bill and no car fixed.
RIP off guarentee and it didn't fix issue.
Over priced didn't care about wait times. Didn't call back in a timely manner. Rude Mike service Manager. Telling me I was lying that Braden didn't guarentee me the part would fix it. And service tech guaranteed it will fix problems. But I'm stuck with bill and no car fixed.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
If you could provide your name or R.O. number so we could take a look into your Repair and see where we could have improved on to insure our quality of work that would help me. I would be able to find a solution or answer as to why your visit with us was not to the satisfaction that we strive to give every customer we service.