Reviews
family atmosphere very friendly no pressure
The staff at Freedom Ford are all very pleasant From the salesman to the sales mgr. service mgr. parts mgr. and finance officer my wife and I were introduced to each of them and were treated like family.I was so impressed with the people at Freedom Ford that I purchased two new 2015 vehicles. We purchased a 2015 Focus Titanium beautiful car for my wife. I ordered a 2015 Ford F150 Lariet with the top comfort package.I believe the staff at Freedom Ford really cares about the customer and all work well together whoever put this staff together did and excellant job.I believe the Freedom Ford staff are great ambassadors for Ford Motor Company. Keep the staff together and keep up the good work. Thankyou for a very pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent F-150 Purchase
We were in the dealership today to look at a vehicle that we'd found on dealer's website. Our salesman was Bert Klaiber at Freedom Ford - Ebensburg, and the vehicle in question was a 2011 Ford F-150. I've dealt with Bert before on other vehicles, so I already knew what a great person he was, but my wife never had. Bert was top notch, in both professional courtesy and vehicle knowledge. We couldn't have asked for a better salesperson to assist us. From the test drive, to the loan process, to the paperwork, Bert was excellent in every aspect. If you're looking to buy a vehicle, seek him out. We did.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 Ford Focus
We had a great experience at Freedom Ford. Scott listened to our needs and made the process easy and seemless. We would highly recommend Scott and Freedom Ford to all of our friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ford explorer 2005
the people here at freedom ford are very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great overall experience here at Freedom Ford
Our experience here at Freedom Ford was very good. Bert the sales associate really went out of his way to find us the vehicle that best suited our price range. This is the second vehicle that Bert helped us purchase and both times I feel he went well out of his way to make the deals happen. Everyone here made us feel welcome and I would definitely recommend Freedom Ford to my family if and when they are in search for a new vehicle. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best car buying experience we've ever had
The General Manager, Jen Sausman is great to deal with. We got the best deal right upfront. There were no back and forth games. My wife and I have bought many cars throughout the years. This was by far the best car buying experience we have ever had!! Great job to the owner Mario Luther for hiring such a great leader.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT BUY A CAR HERE
They dont stand behind the cars they sell i heard this from others but too late it was after i bought the car. I just hope i can stop others from making the mistake i did.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Comfortable Atmosphere
Had a great experience working with Chris. My husband new what he was looking for and there was never pressure to get anything different. This was our first time at Freedom Ford and the tour we got from Chris was excellent- very nice place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experiance
Joe Cinko, John Wida, and Bob D' Arcangelo were so great to my wife and I this is a first class dealership. From start to finish we were treated with such respect, would recommend them to anyone thats looking for a new or used car. Ww will go back again for sure, thanks to all of you for making this such a great experience we love are 2014 Ford Focus. Dave and Melanie Andolina.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Nice Experience
This is the second vehicle my wife and I have bought from Freedom Ford in Ebensburg, PA. Both times we've had nothing but good experiences. Our credit isn't the best in the world and they're able to find us the credit we can afford. The staff was very friendly. My toddler daughter even ended up walking around with a few of the employee's and they gave her a balloon and some coloring pages to keep her happy. She didn't want to leave when we were ready to take our new car home. I'd highly recommend at least trying this dealer if you're in the area looking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase