Reviews
Steve Austin
Best Service Center I have ever dealt with. Friendly staff . Great atmosphere. Quick service. Any repairs that I can't take care of myself will be coming to Steve Austins . Please tell your service staff that they are fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Steve Austin'S Auto Group, Inc.! We hope to see you again!
customer
We dropped off our daughter's car with a Shopping Show Certificate (as promoted through our local radio station) on a Saturday morning for an oil change and then drove out of town in our car. At 1:15 we were contacted that the facility had closed earlier than we realized at 1:00 pm as they were on their new COVID-19 schedule. The man was very nice and was willing to wait an additional fifteen minutes since we were at that time on our way back into town. The vehicle was waiting outside and after our signature for the work done, we were back on our way after expressing our apologies and thanks for his call and then waiting on us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tim! It's our commitment to ensure quality customer care as well as friendly and professional service to our guests. We thank you so much for your business! Please come see us for any future needs. Have a very nice day!
Car purchase
Great customer service from Dave Woods. Dave took time to explain the working of my new car. He answered all questions with patience and care. He was prompt and attentive to delivery. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Peggy, Thank you so much for your recent purchase and your kind words regarding your experience and your Sales Professional Dave Woods. It's been our pleasure serving you. Have a wonderful day!
Steve Austins service department 5 Star!
I bought my truck new at Steve Austins and the service reps have been impressively professional. I will continue to do my business with Steve Austins and thankful for a local dealership that meets all my customer expectations. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Chevy Blazer
excellent customer care, explained everything every step of the way, very pleasant experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!
My buying experience from Steve Austins
Very friendly staff very knowledgeable on vehicles willing to go that extra step And not pushy on trying to sell you a car let you look and ask questions if you needed to know something. Highly recommended auto dealer .Definitely would buy from again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Thank you again for choosing Steve Austin's Auto Group, Inc. and we hope to see you again!
Great Dealership
I want to thank Lance for making buying my used C7 so easy and an overall fantastic experience. Lance is extremely knowledgeable and is very genuine. He never used any high pressure sales tactics. The dealership is extremely clean which made me feel very at ease especially in such a high touch environment. Everyone is very friendly and accommodating before during and after the sale. Thank you Lance and the entire Steve Austin team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, We can't thank you enough for your kind words and 5 star rating. Thank you so much for your business and for highlighting your Sales Professional, Lance Salyer. We will make sure to pass along your experience. Have a very nice day!
oil change and service
no appointment, got me right in, took less than 1 hour to complete, job well done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, Thank you very much for your kind message and 5 star rating. It's been our pleasure serving you and we are grateful for you business! Have a good day!
Great
So happy with the service, I run into other dealerships that have lost their way, everything is online they dont want to talk to schedule service. My experience was great and they moved quick! Definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Evan, Thank you so much for using our Service Center and for your business!! We greatly appreciate you taking the time to leave such a kind message with a 5 star rating! Have a very nice day!
Fast and fair
All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I will be using in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair