Skip to main content

Hoffman Ford

(591 reviews)
Visit Hoffman Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 413-5797 (866) 413-5797
Used (866) 414-0566 (866) 414-0566
Service (888) 879-0862 (888) 879-0862

Reviews

(591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

T L Park

They were great to deal with. Very helpful and very customer service oriented. Would recommend to anyone looking for a new ford. Salesman Ben Breneman was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They we’re great to deal with. Very customer service...

They we’re great to deal with. Very customer service oriented. Easiest buying experience ever. I would recommend them highly to anyone shopping for a new ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New To Me Used Car

Just bought my "new to me" used vehicle. Vehicle is in great condition, Hoffman made this used car look immaculate. Thank you Nicole for the fast service, and to Mike for helping us get financing. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Customer Service I've received since buying my 2016...

The Customer Service I've received since buying my 2016 Ford Escape has always been ideal. My last visit for a car wash (which is FREE weekly with my purchase) was very quick, thorough & impressive-with how all the areas of vehicle were wiped clean & shiny! Thank you Kevin for taking my info, checking on me when I waited and the sincere thankfullness for choosing Hoffman Ford upon my exit. Best dealership I have worked with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Look to buy a new truck

I am pleased with the salesman my new Ford F-150 and salesman knowledge of the operation of the truck. Also he took the time to explain all the fees . With that being said I am pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service Easy Buy

Had a great buying experience. Nicole was my salesperson and did a great job finding a truck for me and explaining all of the features. She was also very knowledgeable about the Ford Pass app that starts your vehicle from your phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Top Notch Customer Service!

5 star customer service. Entire service team was very welcoming and helpful. They greeted me right at my truck when I pulled in the Service Center. New Ford Dealership is beautiful. Customer Lounge is like sitting in your living room around the fire place. Bought some goodies for my grandson from their gift shop. Highly recommend you check out this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very impressed with their renewed focus on customer...

Very impressed with their renewed focus on customer service. New facility is great. There service team greets you at your car when you pull in the service center. Service Advisors are very friendly and helpful. The manager gave me a tour of the new building. Customer Lounge is beautiful with a real fire place. Feels like being at home. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Top Notch Sales Staff

I recently bought a new Ford Explorer from Hoffman Ford and would highly recommend anyone looking for a new vehicle to check them out. Leslie Johnson was extremely friendly and knowledgeable and made my experience enjoyable and easy. Their new facilities are state of the art and allow them to handle every car related need you could have making them a one stop fits all for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Just had my Ford 250 Super Duty serviced , they are like...

Just had my Ford 250 Super Duty serviced , they are like family there. Ken Jones is the best! Will always go there for service! Number 1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.