Reviews
Write a reviewHorrible
Bought a 2017 patriot here in January. The car is shaking violently and the. Rakes are shot. They knew about it before they sold it to me. Now I can’t drive the car at all and have to pay $1300 to have it fixed. I’ll never buy a Jeep again
Horrible
Bought a 2017 patriot here in January. The car is shaking violently and the. Rakes are shot. They knew about it before they sold it to me. Now I can’t drive the car at all and have to pay $1300 to have it fixed. I’ll never buy a Jeep again
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad Service
Service is not good. I have a car with only about 3K. The car is shaking violently. The dealership is too busy to work on car for at least two weeks. I bought a brand new car and now need to pay for a rental because they are too busy. Buy from another dealership!
Bad Service
Service is not good. I have a car with only about 3K. The car is shaking violently. The dealership is too busy to work on car for at least two weeks. I bought a brand new car and now need to pay for a rental because they are too busy. Buy from another dealership!
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Run don't walk away from this service department
I am sorry I am not able to give them negative stars. I have had the worst customer experience with heir service center that I have ever had in my life. This is not an exaggeration. I sent the better part of 3 moths going back and forth trying to get my 2 and a half year old car fixed and they never managed to get the diagnosis. Eventually the engine seized. They then left the car sitting in their lot for 6 weeks and did nothing. I finally sent an email to general manager of the dealership and then got a call from their sales department offering to buy me out of the car which I took them up on. They have had the car for over 2 months now and to my knowledge it still is not fixed. Please NEVER bring your car to this dealer's service department for anything including and oil change. If you do remember when you regret it, you were warned.
Run don't walk away from this service department
I am sorry I am not able to give them negative stars. I have had the worst customer experience with heir service center that I have ever had in my life. This is not an exaggeration. I sent the better part of 3 moths going back and forth trying to get my 2 and a half year old car fixed and they never managed to get the diagnosis. Eventually the engine seized. They then left the car sitting in their lot for 6 weeks and did nothing. I finally sent an email to general manager of the dealership and then got a call from their sales department offering to buy me out of the car which I took them up on. They have had the car for over 2 months now and to my knowledge it still is not fixed. Please NEVER bring your car to this dealer's service department for anything including and oil change. If you do remember when you regret it, you were warned.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
James Davis @ Tri County Jeep in Limerick, PA
James Davis @ Tri County Jeep is amazing. I followed him from my last dealership to this location since his customer service is unmatched. He always goes above and beyond and truly cares about his customers. On Tuesday, he had me in a brand new Jeep Wrangler same day. He made the entire process pain free - on both the sales side and financing side - and I felt extremely comfortable and cared for. He is an all around great person who effortlessly shows his integrity and kindness. You feel like you are talking to a person, not a salesman. I can not recommend him enough!
James Davis @ Tri County Jeep in Limerick, PA
James Davis @ Tri County Jeep is amazing. I followed him from my last dealership to this location since his customer service is unmatched. He always goes above and beyond and truly cares about his customers. On Tuesday, he had me in a brand new Jeep Wrangler same day. He made the entire process pain free - on both the sales side and financing side - and I felt extremely comfortable and cared for. He is an all around great person who effortlessly shows his integrity and kindness. You feel like you are talking to a person, not a salesman. I can not recommend him enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks
Thanks Mike McVeigh, Brendan Bell, & Lance Simpson for an easy and great deal. Great place to do business! Easiest group to deal with and highly recommend. TriCounty CDJR
Thanks
Thanks Mike McVeigh, Brendan Bell, & Lance Simpson for an easy and great deal. Great place to do business! Easiest group to deal with and highly recommend. TriCounty CDJR
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Take your money and go somewhere else
Awful experience! Price was as is and dealers refused to negotiate. Waste of my time as well as my gas money. We will not be returning.
Take your money and go somewhere else
Awful experience! Price was as is and dealers refused to negotiate. Waste of my time as well as my gas money. We will not be returning.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great customer service
Just pulled into service for an oil change with no appointment and Dave greeted me and got me right in. Thank you Great job Dave !
Great customer service
Just pulled into service for an oil change with no appointment and Dave greeted me and got me right in. Thank you Great job Dave !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
Excellent customer service, my car runs great one year later, the dealership is very nice. I will be a returning customer. That's for sure.
Great
Excellent customer service, my car runs great one year later, the dealership is very nice. I will be a returning customer. That's for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
What a great experience it was purchasing my Jeep from Tri County! It was such an easy process and my dealer Derrick Geisler took the time to help me with my needs! Derrick and his manager Mike McVeigh took the time and effort to help me get where I wanted to be in a payment! I was shopping another dealership in the area and knew right away they were trying to pull a fast one on me which did not sit well with me. You can't please everyone but before making a decision go to Tri County before a final decision...I'm happy I did!! Thanks Tri County!!!
Great Experience!
What a great experience it was purchasing my Jeep from Tri County! It was such an easy process and my dealer Derrick Geisler took the time to help me with my needs! Derrick and his manager Mike McVeigh took the time and effort to help me get where I wanted to be in a payment! I was shopping another dealership in the area and knew right away they were trying to pull a fast one on me which did not sit well with me. You can't please everyone but before making a decision go to Tri County before a final decision...I'm happy I did!! Thanks Tri County!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience and Very easy Process.
I recently Purchased a 2015 Jeep Renegade, Very easy process, 2nd time dealing with Mike McVeigh , 1st time dealing with Brendon. Overall great experience. Worth the hour drive for a great deal. I did and would recommend Mike McVeigh's team at Tri County . Thanks and will be back again.
Awesome experience and Very easy Process.
I recently Purchased a 2015 Jeep Renegade, Very easy process, 2nd time dealing with Mike McVeigh , 1st time dealing with Brendon. Overall great experience. Worth the hour drive for a great deal. I did and would recommend Mike McVeigh's team at Tri County . Thanks and will be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase