Reviews
Write a reviewExcellent Service
Part of purchasing a car is to consider the quality of the service department. Our experience for our 2017 Forester is that he service department has been excellent and is a strong point for Spangler Subaru.
Excellent Service
Part of purchasing a car is to consider the quality of the service department. Our experience for our 2017 Forester is that he service department has been excellent and is a strong point for Spangler Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
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Vehicle in and quickly finished. I was shoots today get the maintenance done fast.
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Vehicle in and quickly finished. I was shoots today get the maintenance done fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Colleen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Spangler Subaru
Excellent, fast service. Very pleased with appointment.
Spangler Subaru
Excellent, fast service. Very pleased with appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brent, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
2donandbeth@gmail.com
Outstanding Dealership ! I have purchased/leased 7 Subarus from them
2donandbeth@gmail.com
Outstanding Dealership ! I have purchased/leased 7 Subarus from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Spangler Service
The service writer Ann was very friendly and accomodating
Spangler Service
The service writer Ann was very friendly and accomodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bernie, thank you for your kind words and this wonderful review! Our team is available should you require any extra help.
PLEASE SHOW TO OWNER
Had my subaru crosstrec towed to Spangler Subaru. This was my first time with this service dept. I have a nationwide warranty with a very reputable company and the service rep told me that they did not have to accept my warranty if not paid with a credit card and that they have been ripped off by fake warranties before. I was very upset. They said that they would call my warranty company on monday. The female service rep tried to call my warranty company and they were closed on Saturday. The male service rep stated " See real companies don't leave a voicemail." The female rep corrected him and said " It was a company message." I was hurt and embarrased that anyone would think that I would rip them off. I instructed them to NOT TOUCH MY CAR IF THEY WILL NOT ACCEPT THE WARRANTY. This was on Sat. 4/23/2022 at 1:30PM and my appoint is on monday, 4/25/2022 at 9am.
PLEASE SHOW TO OWNER
Had my subaru crosstrec towed to Spangler Subaru. This was my first time with this service dept. I have a nationwide warranty with a very reputable company and the service rep told me that they did not have to accept my warranty if not paid with a credit card and that they have been ripped off by fake warranties before. I was very upset. They said that they would call my warranty company on monday. The female service rep tried to call my warranty company and they were closed on Saturday. The male service rep stated " See real companies don't leave a voicemail." The female rep corrected him and said " It was a company message." I was hurt and embarrased that anyone would think that I would rip them off. I instructed them to NOT TOUCH MY CAR IF THEY WILL NOT ACCEPT THE WARRANTY. This was on Sat. 4/23/2022 at 1:30PM and my appoint is on monday, 4/25/2022 at 9am.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outback Service check
Very satisfying and professional service appointment
Outback Service check
Very satisfying and professional service appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tom! Thank you again for taking the time to let us know how we did. We hope you have a great day! Safe travels!
Very satisfied customer
Had state inspection, repair and warranty work done on my Forester at Spangler Subaru recently. Great customer service, great facility and excellent repair work - I would highly recommend Spangler Subaru as a dealership to both purchase and service a Subaru. Also, the Forester is a great vehicle.
Very satisfied customer
Had state inspection, repair and warranty work done on my Forester at Spangler Subaru recently. Great customer service, great facility and excellent repair work - I would highly recommend Spangler Subaru as a dealership to both purchase and service a Subaru. Also, the Forester is a great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
Love this dealership!
I purchased my Subaru Ascent at this dealership. Also had 6,000 mile checkup. Great service!
Love this dealership!
I purchased my Subaru Ascent at this dealership. Also had 6,000 mile checkup. Great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Spangler Subaru of Johnstown PA
Have gone to Spangler Subaru since the early 90?s. A fellow faculty member told me about them. I started noticing that all the faculty who traveled a distance (and many local) had subarus. After buying my first, I have never gone back. My 6 kids all drove subarus because I felt they were safe. My oldest demolished her new Subaru in a car accident. She came out without a scratch or break. Several other accidents with various kids, and fortunately, all good outcomes. Now my husband drives the new assent. He said he will never buy anything but a Subaru!!!!!
Spangler Subaru of Johnstown PA
Have gone to Spangler Subaru since the early 90?s. A fellow faculty member told me about them. I started noticing that all the faculty who traveled a distance (and many local) had subarus. After buying my first, I have never gone back. My 6 kids all drove subarus because I felt they were safe. My oldest demolished her new Subaru in a car accident. She came out without a scratch or break. Several other accidents with various kids, and fortunately, all good outcomes. Now my husband drives the new assent. He said he will never buy anything but a Subaru!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for the positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!