Skip to main content

John Sauder Chevrolet of Ephrata

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Mike C.

Mike C. was very nice to work with and answered all my questions and was very knowledgeable on the vehicle and the entire process. He made it smooth and easy. Mark F

Mike C.

Mike C. was very nice to work with and answered all my questions and was very knowledgeable on the vehicle and the entire process. He made it smooth and easy. Mark F

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Oil change & Rear Brakes

Everything was performed as needed and done right. Oil change which was free with 5th one free program. So had cabin filter put in. And needed new rear brakes which I was told they were low last oil change 5k ago. It was time. Everything was great.

Oil change & Rear Brakes

Everything was performed as needed and done right. Oil change which was free with 5th one free program. So had cabin filter put in. And needed new rear brakes which I was told they were low last oil change 5k ago. It was time. Everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Service

Completely satisfied with all of my service needs. Friendly and professional.

Service

Completely satisfied with all of my service needs. Friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad to hear you had a pleasant experience at our service department, we look forward to seeing you next time! -The Sauder Team

Show full review

What does that mean?

I highly recommend John Sauder Chevrolet Their sales and service department are excellent.

What does that mean?

I highly recommend John Sauder Chevrolet Their sales and service department are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Richard Feiler

Anything I've had done at the dealership has always been very professional and done right.

Richard Feiler

Anything I've had done at the dealership has always been very professional and done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Friendly service with a smile,love our Mailbu

Friendly service. Attractive facility. They really take care of people. The buying process was smooth and informative, no problems, no delays. Got a nice warranty. Very helpful staff.

Friendly service with a smile,love our Mailbu

Friendly service. Attractive facility. They really take care of people. The buying process was smooth and informative, no problems, no delays. Got a nice warranty. Very helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Sweet67

I have bought quite a few used cars over the years even from this dealer but my last used car buying experience with this place was horrible everything seemed great until after I bought the car...make sure you check absolutely everything ...if it was inspected, gone over by mechanics etc....after the fact the salesman actually blamed me that the car wasn't inspected....horrible

Sweet67

I have bought quite a few used cars over the years even from this dealer but my last used car buying experience with this place was horrible everything seemed great until after I bought the car...make sure you check absolutely everything ...if it was inspected, gone over by mechanics etc....after the fact the salesman actually blamed me that the car wasn't inspected....horrible

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Great Service !

As Always Everything Needed Was Done in a Reasonable Amount of Time & Correctly !

Great Service !

As Always Everything Needed Was Done in a Reasonable Amount of Time & Correctly !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Place to do Business!

Our sales representative, Tim, was helpful, kept in contact with us, and NEVER became pushy or aggressive...a perfect blend of qualities. The new van is great. Kudos to John Sauder Auto!

Great Place to do Business!

Our sales representative, Tim, was helpful, kept in contact with us, and NEVER became pushy or aggressive...a perfect blend of qualities. The new van is great. Kudos to John Sauder Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great service

Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.

Great service

Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 37 reviews