Germain Ford

Justin is the best. This is the 2nd vehicle I’ve purchased from him and it won’t be the last.

GRATE PEOPLE A GREAT PLACE TO BUY A CAR OR TRUCK THANKS .WONDERFUL NICE CAR LOT EASY TO LOOK AT CARS AND CARS ARE VERY CLEAN AND POLISHED UP

Great service department! Car was fixed as promised and on time. Very professional atmosphere and courteous service.

We are treated very well by Scott Cropper and will continue to deal with Germain

This review is just for the service department. If you value your time and pocket don’t bring your car here. They had my car for 11 days because they improperly replaced my purge valve and it malfunctioned on my way home from the dealership after my first visit, which caused my check engine light to come on and odd noises. When I took it back the second time I only heard from Mike when I reached out first. Never tried to take the time to explain to me what happened and immediately placed blame on me as to why the check engine light came on my way home and that there was no way it was something they did. (Convenient, right?) I would try to call him, straight to voicemail, I would text him, wouldn’t hear back for almost hours. Anytime I asked when my car would be ready to take home I basically just got several different versions of “I don’t know”. After almost 11 days I had enough, paid off the car because there wasn’t much left owed (hence why I also didn’t want to dump more $ into it for whatever they had up their sleeves) and traded it into Byers Subaru down the street. Also, 60% of my bill was labor which is hilarious because they didn’t even perform most of the labor properly. I feel ripped off and overall so stupid for coming here. It sucks to spend almost a thousand dollars to not feel like a priority at all.

This review is just for the service department. If you value your time and pocket don’t bring your car here. They had my car for 11 days because they improperly replaced my purge valve and it malfunctioned on my way home from the dealership after my first visit, which caused my check engine light to come on and odd noises. When I took it back the second time I only heard from Mike when I reached out first. Never tried to take the time to explain to me what happened and immediately placed blame on me as to why the check engine light came on my way home and that there was no way it was something they did. (Convenient, right?) I would try to call him, straight to voicemail, I would text him, wouldn’t hear back for almost hours. Anytime I asked when my car would be ready to take home I basically just got several different versions of “I don’t know”. After almost 11 days I had enough, paid off the car because there wasn’t much left owed (hence why I also didn’t want to dump more $ into it for whatever they had up their sleeves) and traded it into Byers Subaru down the street. Also, 60% of my bill was labor which is hilarious because they didn’t even perform most of the labor properly. I feel ripped off and overall so stupid for coming here. It sucks to spend almost a thousand dollars to not feel like a priority at all.

Thank you Germain Ford. I got good service and I was well taken care of

Leah was understanding of what we had been looking for in a car. She was very helpful and nice.

John Durand was Great no hassle polite very understanding very professional at all times a true pleasure to work with made the whole buying experience smooth and easy I would highly recommend him to anyone

Danny was personable, knowledgeable, and made our car-buying experience seamless! He was patient as we explored multiple vehicles, ensuring we found the perfect fit. It truly felt like he cared about helping us choose a car we love. We would absolutely work with Danny again and have already recommended him and the dealership to others. The dealership itself was clean and well-organized, and we appreciated how smoothly the team worked together. It’s clear they prioritize customer experience, and it made the entire process even more enjoyable!