Reviews
Best car buying experience ever.
Best car buying experience ever. From sales accessories and finance all were not selling listening to my needs and providing knowledgeable answers for choices. Danny, Brian and Seth were the perfect team
Best car buying experience ever.
Best car buying experience ever. From sales accessories and finance all were not selling listening to my needs and providing knowledgeable answers for choices. Danny, Brian and Seth were the perfect team
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought Toyota RAV4 from Germain Ford and
I recently bought Toyota RAV4 from Germain Ford and unfortunately had my CEL on after driving it for a month or two. Fortunately, I had some months of service warranty from them so I called them about the issue and explained things to them and they had me scheduled for a service at a certified Toyota Dealership nearby and promised to take care of the cost and payments involved in servicing the car. Kudos to James from the service team at Germain who led with the paperwork and communication with the dealership making sure everything was settled and taken care of after the service. I really appreciate your team and the good work you guys are doing. They are really great guys and friendly and I highly recommend them for all your great and quality cars to get you on the road!
I recently bought Toyota RAV4 from Germain Ford and
I recently bought Toyota RAV4 from Germain Ford and unfortunately had my CEL on after driving it for a month or two. Fortunately, I had some months of service warranty from them so I called them about the issue and explained things to them and they had me scheduled for a service at a certified Toyota Dealership nearby and promised to take care of the cost and payments involved in servicing the car. Kudos to James from the service team at Germain who led with the paperwork and communication with the dealership making sure everything was settled and taken care of after the service. I really appreciate your team and the good work you guys are doing. They are really great guys and friendly and I highly recommend them for all your great and quality cars to get you on the road!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
On time.
On time. Efficient. Found and solved the problem. Did not look for other problems to treat. Very satisfied.
On time.
On time. Efficient. Found and solved the problem. Did not look for other problems to treat. Very satisfied.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled our service team delivered such a seamless experience. Thanks for trusting Germain Ford of Columbus with your business! See you next time!
This was my first time at Germain Ford.
This was my first time at Germain Ford. Jessica was amazing. Communication and service was outstanding. This is my new dealership after years at another Ford dealership. Kudos to the entire Germain service team.
This was my first time at Germain Ford.
This was my first time at Germain Ford. Jessica was amazing. Communication and service was outstanding. This is my new dealership after years at another Ford dealership. Kudos to the entire Germain service team.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and for trusting Jessica and our team with your business, we are thrilled to have you as a customer. See you next time at Germain Ford of Columbus!
Austin was very professional taking the time to explain
Austin was very professional taking the time to explain clearly how and what my vehicle needed assessed. Time for completion was acceptable.
Austin was very professional taking the time to explain
Austin was very professional taking the time to explain clearly how and what my vehicle needed assessed. Time for completion was acceptable.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased Austin made the process clear and efficient for you at Germain Ford of Columbus. Thanks for choosing us!
I like this service dept.
I like this service dept. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers.
I like this service dept.
I like this service dept. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Ford of Columbus! Hearing that Zak and our team delivered such a professional and attentive experience is music to our ears. We appreciate your business and your support!
Experience buying my new Ford Ranger at Germain Ford was
Experience buying my new Ford Ranger at Germain Ford was very good. Salesman Jean wasextremely nice to work with. Had a little delivery delay due to a part recall, but other than that, experience was fine. I ansolutely love the Ranger compared to my Honda Ridgeline!!!!!!
Experience buying my new Ford Ranger at Germain Ford was
Experience buying my new Ford Ranger at Germain Ford was very good. Salesman Jean wasextremely nice to work with. Had a little delivery delay due to a part recall, but other than that, experience was fine. I ansolutely love the Ranger compared to my Honda Ridgeline!!!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it's awesome to hear you're loving your new Ford Ranger! We're so happy that Jean made your buying experience smooth. Thanks for choosing Germain Ford of Columbus!
The crew at Germain are all top notch I have purchased
The crew at Germain are all top notch I have purchased several cars and Trucks
The crew at Germain are all top notch I have purchased
The crew at Germain are all top notch I have purchased several cars and Trucks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much, Shershey. We look forward to your next visit to Germain Ford of Columbus!
had an outstanding experience working with Scott at
had an outstanding experience working with Scott at Germain Ford! From the very beginning, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to answer all my questions with patience and clarity, never making me feel rushed or pressured. What stood out most was Scott’s honesty and transparency throughout the entire process. He explained everything clearly, kept me updated every step of the way, and made what can often be a stressful experience feel smooth and enjoyable. Scott went above and beyond to make sure I was comfortable and confident in my decision, and I truly appreciate the extra effort he put in to ensure everything worked out perfectly. If you’re looking for someone who is trustworthy, friendly, and dedicated to his customers, I highly recommend asking for Scott at Germain Ford. He turned car buying into a great experience for me, and I’ll definitely be back to work with him again in the future.
had an outstanding experience working with Scott at
had an outstanding experience working with Scott at Germain Ford! From the very beginning, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to answer all my questions with patience and clarity, never making me feel rushed or pressured. What stood out most was Scott’s honesty and transparency throughout the entire process. He explained everything clearly, kept me updated every step of the way, and made what can often be a stressful experience feel smooth and enjoyable. Scott went above and beyond to make sure I was comfortable and confident in my decision, and I truly appreciate the extra effort he put in to ensure everything worked out perfectly. If you’re looking for someone who is trustworthy, friendly, and dedicated to his customers, I highly recommend asking for Scott at Germain Ford. He turned car buying into a great experience for me, and I’ll definitely be back to work with him again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abdu, thank you for choosing Germain Ford of Columbus and for sharing your outstanding experience with Scott! We're delighted to know he made the process smooth and enjoyable. We look forward to seeing you again! Enjoy your new vehicle!
We recently purchased a used 2025 Escape, with
We recently purchased a used 2025 Escape, with approximately 13 K miles from Germain Ford. Within a week we discovered a couple of items that needed repair. Additionally, we found that the clear coat on the hood of the car was beginning to peal. From the sales staff (Will) to the service staff (Jessica), they have “bent over backwards”) for us, making the necessary repairs, all to our satisfaction. This is the second vehicle we’ve purchased from Germain Ford and are very pleased!
We recently purchased a used 2025 Escape, with
We recently purchased a used 2025 Escape, with approximately 13 K miles from Germain Ford. Within a week we discovered a couple of items that needed repair. Additionally, we found that the clear coat on the hood of the car was beginning to peal. From the sales staff (Will) to the service staff (Jessica), they have “bent over backwards”) for us, making the necessary repairs, all to our satisfaction. This is the second vehicle we’ve purchased from Germain Ford and are very pleased!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, it's great to hear you came back to Germain Ford of Columbus and had such a positive experience with our teams. We truly appreciate your feedback and look forward to seeing you again down the road. Safe travels until then!
