Reviews
Write a reviewExcellent Dealership.
Excellent Dealership. I would buy from here and service here again. Excellent staff to work with.
Excellent Dealership.
Excellent Dealership. I would buy from here and service here again. Excellent staff to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There is not an attitude of service at this dealership.
There is not an attitude of service at this dealership. Our condensor went out in 90 degree weather and they initially just filled the air conditioner just a few weeks into owning the 2024 car. It went out again after two days and they decided it was the condenser after my husband demanded they thoroughly check it out. This was happening while I was planning my father's funeral! Our first courtesy car was a huge truck that was not convenient under the circumstances. Our second courtesy car was not allowed to leave the state. We had to spend hundreds of dollars on a rental for a previously planned trip to AL. We were without our car for 7 weeks, had to spend 100s of dollars, and were not even afforded the courtesy of a returned car that was cleaned and swept. We have bought multiple vehicles at Reichard and will not ever again.
There is not an attitude of service at this dealership.
There is not an attitude of service at this dealership. Our condensor went out in 90 degree weather and they initially just filled the air conditioner just a few weeks into owning the 2024 car. It went out again after two days and they decided it was the condenser after my husband demanded they thoroughly check it out. This was happening while I was planning my father's funeral! Our first courtesy car was a huge truck that was not convenient under the circumstances. Our second courtesy car was not allowed to leave the state. We had to spend hundreds of dollars on a rental for a previously planned trip to AL. We were without our car for 7 weeks, had to spend 100s of dollars, and were not even afforded the courtesy of a returned car that was cleaned and swept. We have bought multiple vehicles at Reichard and will not ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor Choice for Service
A customer has expectations for good service/customer support when bringing a vehicle in for routine maintenance. Thing’s don’t always go well, but you should not be dismissed or patronized or need 3 trips to resolve issues.
Poor Choice for Service
A customer has expectations for good service/customer support when bringing a vehicle in for routine maintenance. Thing’s don’t always go well, but you should not be dismissed or patronized or need 3 trips to resolve issues.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place
Took truck in for oil change. Quick convenient and they even cleaned truck. Great service great place!
Great place
Took truck in for oil change. Quick convenient and they even cleaned truck. Great service great place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership sucks
They ripped my mother in law off. The car she was buying had a rat nest in the air filter and power steering leak and they refused to repair both. The mechanic she took it to said he will no longer refer customers to them. Don't go to this dealership because you will be ripped off.
This dealership sucks
They ripped my mother in law off. The car she was buying had a rat nest in the air filter and power steering leak and they refused to repair both. The mechanic she took it to said he will no longer refer customers to them. Don't go to this dealership because you will be ripped off.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible Service
Terrible service department!! Technician before I dropped off my car yelling F this and F this. Cranky old guy in charge saying F ing right. I drop my car off early, then service advisor calls me up at 945am and says I can't work on your car because it is not clean enough for our technician!! Say what!!! Never again.. !! Pitiful..
Terrible Service
Terrible service department!! Technician before I dropped off my car yelling F this and F this. Cranky old guy in charge saying F ing right. I drop my car off early, then service advisor calls me up at 945am and says I can't work on your car because it is not clean enough for our technician!! Say what!!! Never again.. !! Pitiful..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Silverado
Bought a new truck with Braden at Reichard's in Brookville Ohio. Braden did an excellent job!
New Silverado
Bought a new truck with Braden at Reichard's in Brookville Ohio. Braden did an excellent job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2002 Dodge Intrepid 4 door Sedan
Bought a Saturday Special. Cash Paid in Full. No Title given. Was told it would take up to 10 Business days to receive the Title. It has been 12 Days and Still No Title. Will Not be referring them.
2002 Dodge Intrepid 4 door Sedan
Bought a Saturday Special. Cash Paid in Full. No Title given. Was told it would take up to 10 Business days to receive the Title. It has been 12 Days and Still No Title. Will Not be referring them.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealer I have ever worked with
I have been to a lot of different dealers in the area, and Reichard Chevy blows them all out of the water. Every department, service, sales, finance, they are all amazing. I worked with Johnny on getting my new Malibu, and I love this car. I came in and they weren't pushy on anything, and assisted me with what I already knew I wanted. They also got me an AMAZING financing deal. Furthermore, I was trading in 2 cars, and the owner drove me home to get the other car to bring back in the morning and finish the deal. I cannot recommend this dealership enough. Even the salesman that I didn't work with were awesome to me. I will recommend everyone to buy from Reichard, and I will only buy from them from now on.
Best Dealer I have ever worked with
I have been to a lot of different dealers in the area, and Reichard Chevy blows them all out of the water. Every department, service, sales, finance, they are all amazing. I worked with Johnny on getting my new Malibu, and I love this car. I came in and they weren't pushy on anything, and assisted me with what I already knew I wanted. They also got me an AMAZING financing deal. Furthermore, I was trading in 2 cars, and the owner drove me home to get the other car to bring back in the morning and finish the deal. I cannot recommend this dealership enough. Even the salesman that I didn't work with were awesome to me. I will recommend everyone to buy from Reichard, and I will only buy from them from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great personal Good service all around good people
They have always had a good variety of car's, truck's The sale people are always friendly and ready to help the Finance personal will help you in any way they can to get you approved
Great personal Good service all around good people
They have always had a good variety of car's, truck's The sale people are always friendly and ready to help the Finance personal will help you in any way they can to get you approved
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for sharing this wonderful feedback with us, Lonnie! We are glad to know you feel this way about our team and we look forward to working with you again in the future! Let us know if we can help with anything else!