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Westown Ford Lincoln

(1,704 reviews)
Visit Westown Ford Lincoln
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Inventory

See all 202 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2018.
We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.
Our goal is to make your car buying experience the best possible.

Service center

Phone number (217) 408-0061

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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This dealership has a hometown feel about it.

This dealership has a hometown feel about it. They treat you like their own family.

This dealership has a hometown feel about it.

This dealership has a hometown feel about it. They treat you like their own family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Peter was great to work with.

Peter was great to work with. Made the process very easy, not stressful. Met me where I was at.

Peter was great to work with.

Peter was great to work with. Made the process very easy, not stressful. Met me where I was at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very friendly, courteous and helpful.

Very friendly, courteous and helpful. I have bought several vehicles from Westown and have always been happy with the service received. Wade is the best salesman and Kevin gave a great pep talk! Cierra was great explaining all fees.

Very friendly, courteous and helpful.

Very friendly, courteous and helpful. I have bought several vehicles from Westown and have always been happy with the service received. Wade is the best salesman and Kevin gave a great pep talk! Cierra was great explaining all fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always receive a friendly greeting and excellent customer

Always receive a friendly greeting and excellent customer service whenever I visit the dealership. Always feel like they appreciate my business.

Always receive a friendly greeting and excellent customer

Always receive a friendly greeting and excellent customer service whenever I visit the dealership. Always feel like they appreciate my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very good experience.

Very good experience. One stop shop. Both ladies were pleasant and easy to talk to.

Very good experience.

Very good experience. One stop shop. Both ladies were pleasant and easy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I want to thank the dealership.

I want to thank the dealership. They did a great job for me. I had a flat tire they got me in right away. They did a great job and I’m so thankful for them being there.

I want to thank the dealership.

I want to thank the dealership. They did a great job for me. I had a flat tire they got me in right away. They did a great job and I’m so thankful for them being there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone is very polite, professional and customer

Everyone is very polite, professional and customer oriented! Thank you I'm done I appreciate that they can get your vehicle in to look at much quicker than many other dealerships.

Everyone is very polite, professional and customer

Everyone is very polite, professional and customer oriented! Thank you I'm done I appreciate that they can get your vehicle in to look at much quicker than many other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly.

Very friendly. Daniel was very helpful and informative. Kept me in the loop. Polite and professional

Very friendly.

Very friendly. Daniel was very helpful and informative. Kept me in the loop. Polite and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Daniel is always so helpful to me.

Daniel is always so helpful to me. I trust him completely. I always ask for him. He is very polite

Daniel is always so helpful to me.

Daniel is always so helpful to me. I trust him completely. I always ask for him. He is very polite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly and helpful I guess did their job ok.

Friendly and helpful I guess did their job ok...oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ?

Friendly and helpful I guess did their job ok.

Friendly and helpful I guess did their job ok...oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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