Reviews
Excellent service.
Excellent service. They were very easy to work with and everything prepared when I picked up the truck.
Excellent service.
Excellent service. They were very easy to work with and everything prepared when I picked up the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
It was a very good experience.
It was a very good experience. The service was quick. The service care people were pleasant and professional. I would recommend stoops as a good option for care service.
It was a very good experience.
It was a very good experience. The service was quick. The service care people were pleasant and professional. I would recommend stoops as a good option for care service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patricia, we're glad everything was completed quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!
Kevin Lortz is the best salesperson.
Kevin Lortz is the best salesperson. Integrity Care Responsive Honesty….. I recommend him! He helped me in December buying a used car and I felt like he rolled out the red carpet and has continued with extended service communication. Do yourself a favor call stoops and ask for KEVIN when you were searching for a used or new car.
Kevin Lortz is the best salesperson.
Kevin Lortz is the best salesperson. Integrity Care Responsive Honesty….. I recommend him! He helped me in December buying a used car and I felt like he rolled out the red carpet and has continued with extended service communication. Do yourself a favor call stoops and ask for KEVIN when you were searching for a used or new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly dealership!
Very friendly dealership! They still have that family owned caring for their customers! Kevin Lortz answered all our questions about the car and also helped us set up everything!
Very friendly dealership!
Very friendly dealership! They still have that family owned caring for their customers! Kevin Lortz answered all our questions about the car and also helped us set up everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As far as dealerships go, this one is the best to work
As far as dealerships go, this one is the best to work with as sales or service
As far as dealerships go, this one is the best to work
As far as dealerships go, this one is the best to work with as sales or service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is a great place for any vehicle service.
This is a great place for any vehicle service. Always call before they start to make repairs and let you know the cost.
This is a great place for any vehicle service.
This is a great place for any vehicle service. Always call before they start to make repairs and let you know the cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bradley, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Aaron Anderson is the absolute best !
Aaron Anderson is the absolute best ! I won't ask for anyone else he's the guy I trust there !
Aaron Anderson is the absolute best !
Aaron Anderson is the absolute best ! I won't ask for anyone else he's the guy I trust there !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stoops was very responsive, cost competitive and very
Stoops was very responsive, cost competitive and very easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business.
Stoops was very responsive, cost competitive and very
Stoops was very responsive, cost competitive and very easy to work with compared to other dealers. Highly recommend Stoops and ask for Mr. Wilkerson.. They are also a family owned business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a used car from Stoops Buick GMC in
We purchased a used car from Stoops Buick GMC in Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we checked the dealership's reviews on multiple sites and reached out to Kent Fisher. He was quick to respond, he freely answered my questions, He was forthright with answers regarding fees. We scheduled to see the car, we took a test drive, quickly agreed on price, and we were out the door in less than one hour (including the test drive). I have bought many cars over the years and currently own six. We passed up a dealership just a couple miles from our home with a very similar used car because that dealership has bad reviews. We are especially thankful to Kent Fisher for his patience, kindness, and efficient handling of our transaction.
We purchased a used car from Stoops Buick GMC in
We purchased a used car from Stoops Buick GMC in Plainfield, IN (July 2024). We were very pleased with our salesman, Kent Fisher, and the whole process. We found the car through autotrader, we checked the dealership's reviews on multiple sites and reached out to Kent Fisher. He was quick to respond, he freely answered my questions, He was forthright with answers regarding fees. We scheduled to see the car, we took a test drive, quickly agreed on price, and we were out the door in less than one hour (including the test drive). I have bought many cars over the years and currently own six. We passed up a dealership just a couple miles from our home with a very similar used car because that dealership has bad reviews. We are especially thankful to Kent Fisher for his patience, kindness, and efficient handling of our transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service and professional techs.
Excellent customer service and professional techs. They went out of their way to make me comfortable while I waited
Excellent customer service and professional techs.
Excellent customer service and professional techs. They went out of their way to make me comfortable while I waited
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair