Reviews
Very Courteous and friendly
Sean was very knowledgeable and easy to work with. The finance department was also quick and smooth. The showroom and facility was as clean and presentable as could be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ray Skillman Ford Team
Wonderful experience even during a snowstorm
Loved working with the Ray Skillman team. Sales team was professional and friendly, even test driving in the snow, and finance team was knowledgeable and informative. Very happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is wonderful to hear that our staff at Ray Skillman Ford and Hyundai was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best Regards, The Ray Skillman Ford Team
Fantastic!
I have had the opportunity to purchase a few vehicles in my lifetime and this was by far the best experience I have had! Looking forward to my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Spent a while on the net getting an OTD price 41,830 made...
Spent a while on the net getting an OTD price 41,830 made an appointment an hour later got a text theOTD was 46.014.36 the price I was quoted was not an OTD price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with our sales department. Our goal is to provide a positive experience during every visit. We appreciate your feedback and will address it with our teams. We hope to earn your business in the future.
best ford dealer in indianapolis and surrounding area
always a fair deal and nice people. excellent service. they have huge selection of new and used quality cars and truck. the service department is top notch
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking time to leave us a great review! We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ray Skillman Ford Team
Excellent service!
My wife and I were not sure getting a new car was the right decision for us. We both agreed to go take a look at the local car lots and see how we felt. Within 5 mins of our arrival, an employee approached us and asked if we needed any assistance. I explained we likely would not be buying anything today and just wanted to look around. With a smile, he shook my hand and told us where to find him if we needed anything. There was no pressure, and honestly, it was the first time I was on a car lot where I didn't feel unwelcome without a checkbook in my hand. We eventually saw a truck we were interested in and I found the employee we spoke with earlier. He actually was right where he said he would be, I had just forgotten what he said. I told him we were interested in a test drive, not because we wanted to buy, but to see if we liked the feel of the vehicle type. He happily obliged us and, almost as if excited himself to try out the truck, grabbed the keys. It was great to see someone enjoying their job and excited to help us. After the drive I explained we hadn't done enough research to commit to anything yet. I said we would be back the next day. He shook my hand and wished us both a good day. There wasn't an ounce of pressure or frustration. It was like he was just happy to have helped us. After lunch, my wife and I revisited the dealership and said we would like to commit to buying the truck. He greeted us with the same positive and helpful mindset. The process was simple and straight forward. It really was a great purchasing experience. Yes, this is a car dealership, but they focus on customer satisfaction, not selling cars. They have more than earned my business and recommendations in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review. We appreciate your business and hope you love your new vehicle. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ray Skillman Ford Team
Made buying a new car easy!
I was treated with a great deal of respect and courtesy throughout my entire process of buying the vehicle by everyone involved. I would highly recommend Sean and the entire sales department for anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there to provide you with such exceptional service! Thank you for your recommendation; we look forward to the opportunity to service you in the future.
Joe Marcello has sold me the last three new cars...
Joe Marcello has sold me the last three new cars purchased and I would gladly recommend him to friend and family . I was treated courteously and professionally and overall was a pleasant experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you for your recommendation; we look forward to the opportunity to service you in the future.
Sean McCarty was Fantastic!
Extremely pleased with my recent experience at Ray Skillman Ford. Sean was extremely helpful, knowledgeable, and thorough. He made the buying experience enjoyable. The finance department was helpful and walked through all options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your amazing review! We really appreciate this feedback and we'll be certain to share your compliments to Sean and to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. We look forward to working with you again and hope that you enjoy your new vehicle!
Chris Darr was great to work with!
Chris was as helpful as could be and the finance manager was great as well. so happy i chose to work with them, simple and painless beyond upsetting the wife hahah
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thank you so much for this amazing review!! We are glad to have been able to help you find your perfect vehicle and offer a great experience! We look forward to helping you again in the future. Best, The Ray Skillman Ford Team
