Reviews
Write a reviewGreat experience, happy Jeep owner, would rec!
Reached out to the dealer to discuss our interest in a new jeep. Having never owned a Jeep previously, I discussed how our vehicle would be used and was guided towards the purchase of a Jeep Wrangler Sport S. After further researching this vehicle, comparing pricing and options with other dealers, we decided to go with Trinity. They gave us a great price, no gimmicks, and took the time to go over the features that a new Jeep owner would want to know about. Thank you to Todd, Lucas, and Joee; it was such a smooth and low-stress process! We love our new Jeep and could not be happier!
Great experience, happy Jeep owner, would rec!
Reached out to the dealer to discuss our interest in a new jeep. Having never owned a Jeep previously, I discussed how our vehicle would be used and was guided towards the purchase of a Jeep Wrangler Sport S. After further researching this vehicle, comparing pricing and options with other dealers, we decided to go with Trinity. They gave us a great price, no gimmicks, and took the time to go over the features that a new Jeep owner would want to know about. Thank you to Todd, Lucas, and Joee; it was such a smooth and low-stress process! We love our new Jeep and could not be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are honored you took the time to leave us a five-star review, Brittany. It brings us joy to learn that our Sales Team made sure you had a smooth buying experience. Thank you for choosing Trinity Chrysler Dodge Jeep Ram and enjoy your Jeep Wrangler Sport S. Take care.
Don’t waste your time with this place
2017 Jeep Wrangler jku. Had check engine light on and automatic transmission wouldn’t shift. They diagnosed it as a tipm issue, they stated we can’t find one to fix your jeep. So I picked my jeep up. So I started calling around, found one in Springfield at landmark dodge jeep in stock. I called trinity and told them I found one literally 30 min away from Taylorville at landmark. I heard “well our parts person said there wasn’t any locally”. Really!! one day later I found one plus I found another one in Mattoon and landmark is fixing my jeep tomorrow. I wouldn’t waste your time with this place. Considering they also had my jeep for 2 1/2 weeks.
Don’t waste your time with this place
2017 Jeep Wrangler jku. Had check engine light on and automatic transmission wouldn’t shift. They diagnosed it as a tipm issue, they stated we can’t find one to fix your jeep. So I picked my jeep up. So I started calling around, found one in Springfield at landmark dodge jeep in stock. I called trinity and told them I found one literally 30 min away from Taylorville at landmark. I heard “well our parts person said there wasn’t any locally”. Really!! one day later I found one plus I found another one in Mattoon and landmark is fixing my jeep tomorrow. I wouldn’t waste your time with this place. Considering they also had my jeep for 2 1/2 weeks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason, Thank you for taking the time to provide us with your feedback. We take our customer feedback very seriously and would love the opportunity to speak with you about your recent 2017 Jeep Wrangler service visit and communication with our Service Department. Can you please reach out to me using one of my contact methods below at your earliest convenience so we can discuss this further? Thank you. Todd Cantrell General Manager Trinity Chrysler Dodge Jeep RAM trinitycdjr2012@yahoo.com 1-833-319-5419
Friendly Service!!!!
Aaron did an amazing job helping with my new car! Informative, fast and great service!!! Everything went really smooth! He did all the work for me! It took no time!!!
Friendly Service!!!!
Aaron did an amazing job helping with my new car! Informative, fast and great service!!! Everything went really smooth! He did all the work for me! It took no time!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with Aaron he is the best !!
Buying a car is not stressful at Trinity and Aaron Lane is the best !!
Worked with Aaron he is the best !!
Buying a car is not stressful at Trinity and Aaron Lane is the best !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
I worked with Chris S. and he was great to deal with. Good price and trade in value and we didn?t have to beat each other up about it. I will recommend Chris and Trinity to family and friends.
Great buying experience
I worked with Chris S. and he was great to deal with. Good price and trade in value and we didn?t have to beat each other up about it. I will recommend Chris and Trinity to family and friends.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Durango purchase/returning customer
The sales staff is wonderful and knowledgeable about the vehicles purchased. Financing was a very easy process. Services that were performed on my vehicle were done in a timely manner and my vehicle was brought back to me quickly.
New Durango purchase/returning customer
The sales staff is wonderful and knowledgeable about the vehicles purchased. Financing was a very easy process. Services that were performed on my vehicle were done in a timely manner and my vehicle was brought back to me quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep Rubicon
Early spring of last year I purchased a brand new Jeep Rubicon and could not be more than happy! The service was not only excellent but respectful and they'll make sure you're not disappointed!
Jeep Rubicon
Early spring of last year I purchased a brand new Jeep Rubicon and could not be more than happy! The service was not only excellent but respectful and they'll make sure you're not disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase