Reviews
Write a reviewAwesome dealership. Will be back
Recently purchased a 2013 Hyundai from Adam and it was a great experience. No pressure, no haggling and we got a great deal. We will always come back to KC Summers for everything car related.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are excited that you are enjoying your new Hyundai Emery. Thank you for trusting KC Summers with your new car purchase. It was our pleasure to help you. We hope to see you next time.
Disappointed
I guess my experience of buying a used truck was different. Found the salesman to be a obnoxious and wouldn't stand behind what he promised me over the phone. Don't like being lied to over the phone or given the salespitch of "you better be quick, because I've got lots of people that want this." Repairs made before going on the lot were shoddy. He left me with the feeling that I was dealing with one of those corner used car lots. Bottom line is I'll never be back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stephen, We apologize for any bad experience you had. From time to time things happen, communication breaks down between a salesperson and a customer. I assure you that we will investigate the situation so that any issues you encountered while shopping with us are not repeated. Best regards, Hans Warner KC Summers
Best car dealer expience. Ever
Recently purchased a 2011 Toyota Avalon. We looked for a few weeks before finding KC Summers. They dealership showroom is amazing and our sales consultant was equally amazing. Absolutely no pressure and I was treated like an actually human being instead of someone who just wanted to buy a car. We have our first oil change coming up soon and can't wait to see how great the service department it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnathan, Great to hear! We are always thrilled when our hard work pays off in the form of a happy Avalon family member. We hope that all of your future experiences are as exceptional as the Avalon. If that ever changes, please call me directly. Thank you and drive safe, Keaton Summers 217-259-3230
Found what I wanted through Cars.com & KC Summers
I was looking for a particular car and located it at KC Summers through Cars.com. The price was good and it was exactly as advertised. Sales staff was helpful and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you are enjoying your car. Thank you for trusting us with your business and we look forward to seeing you again soon!
Pontiac Grand Prix
Great car @ a great price. Great service and very friendly. Would buy from again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Supercharged, Only if our cars and prices were as great as our customers! Thank you!!! Keaton Summers
great service
they met all my needs !!! Great place to do Buisness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Misty, Thank you for the compliment. We like making it fun for everyone! Thanks, Keaton Summers
Leased a Nissan Quest from here recently. Started the...
Leased a Nissan Quest from here recently. Started the transaction over the internet and work with John for several weeks before actually making it in to the dealership. He was great about staying in touch without being overbearing. He followed through on his word and everything he said in email, matched up with what we experienced at the dealership. They gave a fair price for our trade-in and didn't try to low-ball us on what it was worth. If you need a Nissan they're worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car