Warner Kia

The Warner Kia team is second to none. Our family owns two Kia’s and could not be happier with the overall dealership support, customer service focus, and quality product and service.

We are repeat customers of KIA vehicles at Warner KIA. Brandon has always been our service consultant, and he always makes sure that we know when something needs changed and items that will probably need replaced soon. It is nice going to a dealership where the staff is familiar with you. The KIA Sorrento is a great car. Loretta-Waverly, WV

My service appointment was very timely -- as in 8:00 the next day! I also take advantage of the option to have my car picked up, serviced and returned to me; this was all managed in a very timely manner. The service person even backed my car up the driveway to be "ready" for me whenever I was ready to go! That is something I just found THOUGHTFUL in today's world of everyone being in a hurry -- and I loved it! I very much notice and appreciate the "little things". I received a phone call when the service rep was on the way to pick the car up and when he was bringing it back. Payment over the phone was easy. I've dealt with Warner Kia for at least 25 years and have no plans to shop elsewhere.

The service center was really great about giving me a time for when my car would be done and it was accurate. I brought my car in for an oil change and state inspection. They are always so friendly and informative about my car.

Bought the wife a new Kia Sportge. The salesman was John Crook. So far so good. I have no complaints with the experience and they have called to see how she likes the new car.

I over paid for a chevy equinox there I could bought a brand new for same price and it has bunch of problems one is oil problems and stalling out and brake problems

Excellent Customer Service. I am a repeat customer having purchased 5 Kias from Warner Kia. Brandon and the service staff, salespersons, and ownership all work as a team and take great care of my needs. I recommend Warner Kia in Parkersburg, WV to many friends. Keep up the great work!

I would not buy a ham sandwich from these fools...all of their cars are waaaaayyyy over book so they can give you "$4000 Minimum trade in". I cant believe people are so stupid to fall for that BS. Totally unprofessional atmosphere and a bunch of children working there.

Have dealt with this dealer for 19 years with great results! Very reputable! Service is exceptional! Quality work at a reasonable price! I highly recommend!

Bought a 2022 Hyundai Santa Fe a month ago and have had very poor experience with this dealership. First after buying vehicle I noticed outer edges of tires being worn down, took vehicle in and told by one of the owners they were ok enough to pass inspection. Took to a tire center and was told the vehicle needed an alignment nd tires replaced. Went back and talked to other owner and they replaced 2 of the 4 tires. (This is an AWD vehicle and are all supposed to be replaced). Also during the tire 2 tires they did replace, they ended up scratching the aluminum rims on the vehicle. Second reason is after purchasing vehicle, instead of the vehicle being washed and detailed, my salesman took car through car wash and left inside completely dirty and water spots all over the vehicle. The last thing is when purchasing I was told by my salesman (Alex) that I would be receiving a 4-5 hundred dollar check in mail for the the difference in gap insurance I paid on the vehicle and only after waiting 2 weeks for the check to arrive I call Kia and they tell me there is no check showing. I decide to call the dealership only to find out that they applied my gap insurance refund of (1800.00) not 400-500 like being told first to my new car loan. Also was supposed to get 3000 for my trade along with the 1800 they took to apply to my new loan of 35000. Tell me how my balance is 37,700 after 4800 was supposed to be subtracted from new loan. I owe more now than what they were asking in the first place. These pple will sneak things into your paperwork, so make sure you have a knowledgeable salsesman bc mine(Alex) was anything but that. I will never buy another vehicle from this dealership.