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Toyota of Muncie

(408 reviews)
Visit Toyota of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (888) 506-5493 (888) 506-5493
Used (866) 598-9578 (866) 598-9578
Service (888) 414-5610 (888) 414-5610

Inventory

See all 250 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2009.
We are the dealership that every vehicle should come with.

Service center

Phone number (888) 414-5610

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Muncie from DealerRater.

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My husband & I are very happy with the experience in

My husband & I are very happy with the experience in purchasing a new vehicle from Muncie Toyota. Brian Cummins was our salesperson, and he was awesome to work with. They will walk you through how to use everything on your new vehicle.

My husband & I are very happy with the experience in

My husband & I are very happy with the experience in purchasing a new vehicle from Muncie Toyota. Brian Cummins was our salesperson, and he was awesome to work with. They will walk you through how to use everything on your new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nice and friendly people at this dealership.

Nice and friendly people at this dealership. They were able to answer all my questions and made the buying process simple

Nice and friendly people at this dealership.

Nice and friendly people at this dealership. They were able to answer all my questions and made the buying process simple

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Brandon was extremely responsive and made the new car

Brandon was extremely responsive and made the new car buying process as simple as could be. Helped me get a new vehicle in limited stock and on the day of sale I was in and out in less than an hour with no last minute changes or surprises from what we had previously discussed , would buy a car from him again without hesitation

Brandon was extremely responsive and made the new car

Brandon was extremely responsive and made the new car buying process as simple as could be. Helped me get a new vehicle in limited stock and on the day of sale I was in and out in less than an hour with no last minute changes or surprises from what we had previously discussed , would buy a car from him again without hesitation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brian did a great job.

Brian did a great job. Don’t let him go..He’s the best and deserves a raise.

Brian did a great job.

Brian did a great job. Don’t let him go..He’s the best and deserves a raise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Brian did a great job. Don’t let him go. He’s the best and deserves a raise..

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An overdue review for a great experience with Jake in

An overdue review for a great experience with Jake in service. While out of town I purchased a used car off a family member and brought in my 2017 RAV to be looked over prior to the drive to VA. Jake was very communicative on all needs and the time it took to push me out was amazing! I’m not used to this speed at my home dealer. The dealership itself is also very pleasant to wait. They have a few vintage cars in the lobby. Also a.new customer cannot overlook all the corporate awards they have received year after year. They are displayed prominently in the lobby.Every staff I came into contact with smiled and made sure I was being taken care of. Muncie has a gem for sure in their Toyota dealer. I wish I lived in state just to be a regular customer. Thank you for your passion to serve every customer, not just local.

An overdue review for a great experience with Jake in

An overdue review for a great experience with Jake in service. While out of town I purchased a used car off a family member and brought in my 2017 RAV to be looked over prior to the drive to VA. Jake was very communicative on all needs and the time it took to push me out was amazing! I’m not used to this speed at my home dealer. The dealership itself is also very pleasant to wait. They have a few vintage cars in the lobby. Also a.new customer cannot overlook all the corporate awards they have received year after year. They are displayed prominently in the lobby.Every staff I came into contact with smiled and made sure I was being taken care of. Muncie has a gem for sure in their Toyota dealer. I wish I lived in state just to be a regular customer. Thank you for your passion to serve every customer, not just local.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I looked for weeks for a 4Runner and dealt with countless

I looked for weeks for a 4Runner and dealt with countless dealerships who said o e thing and done another, several bait and switch happened, only Toyota of Muncie just did what I asked, no xx, no trickery, and guess what? I bought from them…and will continue to buy from them….thank you so much, my family loves the new 4Runner.

I looked for weeks for a 4Runner and dealt with countless

I looked for weeks for a 4Runner and dealt with countless dealerships who said o e thing and done another, several bait and switch happened, only Toyota of Muncie just did what I asked, no xx, no trickery, and guess what? I bought from them…and will continue to buy from them….thank you so much, my family loves the new 4Runner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Knowledgal, hepful and friendly.

Knowledgal, hepful and friendly. . They were not pushy and they are simply willing to help you in whatever you were looking for or needed. Great people

Knowledgal, hepful and friendly.

Knowledgal, hepful and friendly. . They were not pushy and they are simply willing to help you in whatever you were looking for or needed. Great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just bought my 2nd 4 runner from Muncie Toyita.

Just bought my 2nd 4 runner from Muncie Toyita. Very happy with the car and the dealership is awesome!!

Just bought my 2nd 4 runner from Muncie Toyita.

Just bought my 2nd 4 runner from Muncie Toyita. Very happy with the car and the dealership is awesome!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a 2023 sportage here which was pre certified.

Bought a 2023 sportage here which was pre certified. Thought we could trust to take on vacation but we left for vacation and had to replace the rear brakes and rotors at 28000 miles to me it evidently didn’t go through an inspection to be a pre certified vehicle it cost me 330 dollars to replace the brakes and rotors and half a day of vacation at a garage I definitely don’t recommend their pre certified vehicles

Bought a 2023 sportage here which was pre certified.

Bought a 2023 sportage here which was pre certified. Thought we could trust to take on vacation but we left for vacation and had to replace the rear brakes and rotors at 28000 miles to me it evidently didn’t go through an inspection to be a pre certified vehicle it cost me 330 dollars to replace the brakes and rotors and half a day of vacation at a garage I definitely don’t recommend their pre certified vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nick Greene was extremely helpful with an issue I had

Nick Greene was extremely helpful with an issue I had with my 2022 Toyota Camry. He acknowledged my feelings and helped find a way to make my situation doable and he did it with ease. There was no hesitation or questions asked. He made me feel understood and cared for! I am so appreciative for him and his willingness to get me happily back on the road. Thank you so much!

Nick Greene was extremely helpful with an issue I had

Nick Greene was extremely helpful with an issue I had with my 2022 Toyota Camry. He acknowledged my feelings and helped find a way to make my situation doable and he did it with ease. There was no hesitation or questions asked. He made me feel understood and cared for! I am so appreciative for him and his willingness to get me happily back on the road. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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