Reviews
Martin used car purchase.
Bryan George did great job finding what we wanted,and taking care of any concerns we had.No complaints about any employees,were all very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Review
I had a great experience, the staff was very friendly and very helpfull I would recommend to anyone who needed a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
More problems when I bring truck in
Was told one thing when I bought truck and when it needed work was told something different. Plus things went wrong after each oil change
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very Pleased
I had not bought a year since 2001 and I have to say from beginning to end I had a great experience. I would recommend my salesperson, Stephanie Ross to anyone. She was kind, compassionate and understani g. I love my 2018 Escape.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and painless
I enjoyed my purchase with Laird Noller. Jackson was my salesman and he was very helpful, knowledgeable and I feel like he did work to get me a good deal. I didn’t particularly appreciate how the finance guy tried to talk me into multiple insurances even after I said no (but did walk away with one), overall it was a strong 4 star experience and I would recommend to others!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The Noller Experience
As soon as we arrived we were taken care of. It was such a smoothe and sweatless process. I would recommend anyone who is car searching to go to Laird Noller Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Great customer service, very accomodating as far as scheduling was concerned, courtesy car to bring me home and pick me up, service was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Need more customer service
I had to stand there in front of people while people passed me or on the phone. I did t get can you wait anseco d or welcome.e to Ford. When taking care of it was short answer and not friendly. I have to bring my car to you all because of package. I know am a woman and don't drive a Ford but I want more respect as a customer. You were happy to take my money buying the car and kissing my xxx I will still like curious now. Nobody induce themselves no smiles very bland
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing service
I received excellent service while purchasing a truck. Jason did an amazing job in helping me find a vehicle that fit all of my wants and needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying Truck
They answered all questions that we had. We were able to get in and get a nice truck that fit our personalities perfectly. They were all very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car