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Laird Noller Ford Topeka

(1,318 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (785) 402-1045 (785) 402-1045
Used (785) 402-1047 (785) 402-1047
Service (785) 402-1004 (785) 402-1004

Reviews

(1,318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Ford Topeka from DealerRater.

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Martin used car purchase.

Bryan George did great job finding what we wanted,and taking care of any concerns we had.No complaints about any employees,were all very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Review

I had a great experience, the staff was very friendly and very helpfull I would recommend to anyone who needed a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

More problems when I bring truck in

Was told one thing when I bought truck and when it needed work was told something different. Plus things went wrong after each oil change

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Pleased

I had not bought a year since 2001 and I have to say from beginning to end I had a great experience. I would recommend my salesperson, Stephanie Ross to anyone. She was kind, compassionate and understani g. I love my 2018 Escape.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and painless

I enjoyed my purchase with Laird Noller. Jackson was my salesman and he was very helpful, knowledgeable and I feel like he did work to get me a good deal. I didn’t particularly appreciate how the finance guy tried to talk me into multiple insurances even after I said no (but did walk away with one), overall it was a strong 4 star experience and I would recommend to others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Noller Experience

As soon as we arrived we were taken care of. It was such a smoothe and sweatless process. I would recommend anyone who is car searching to go to Laird Noller Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Great customer service, very accomodating as far as scheduling was concerned, courtesy car to bring me home and pick me up, service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Need more customer service

I had to stand there in front of people while people passed me or on the phone. I did t get can you wait anseco d or welcome.e to Ford. When taking care of it was short answer and not friendly. I have to bring my car to you all because of package. I know am a woman and don't drive a Ford but I want more respect as a customer. You were happy to take my money buying the car and kissing my xxx I will still like curious now. Nobody induce themselves no smiles very bland

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing service

I received excellent service while purchasing a truck. Jason did an amazing job in helping me find a vehicle that fit all of my wants and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying Truck

They answered all questions that we had. We were able to get in and get a nice truck that fit our personalities perfectly. They were all very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.