Reviews
The front desk is very friendly and helpful and I would
The front desk is very friendly and helpful and I would recommend this service center
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Their service department is slow on diagnostics and poor
Their service department is slow on diagnostics and poor on repairs. Don’t buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I always get good service at Annapolis Volvo.
I always get good service at Annapolis Volvo. Kevin, the service manager, is very professional and goes out of his way to produce a satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were listen to and not pressured.
We were listen to and not pressured. They showed us what we wanted. Great place to buy a car new or used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with the service provided by Michelle.
I was very pleased with the service provided by Michelle. She was thorough in explaining the service work I needed, and kept me up-to-date on the status.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, helpful and professional staff.
Friendly, helpful and professional staff. It’s easy to book service appointments. They manage your expectations well regarding wait times. They take time to explain things and answer any questions/concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a Volvo Cars Annapolis customer for years now
I have been a Volvo Cars Annapolis customer for years now and will continue to keep coming back. Kevin, Michelle, and Christina are always kind, honest and helpful, and my Volvo is always well taken care of by their service technicians.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and flexibility.
Great service and flexibility. I have worked with Kevin the most and he is always patient, professional, and polite. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman Christian was very helpful.
My salesman Christian was very helpful. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service from Mark and Austin.
Great customer service from Mark and Austin. It was a great experience for a change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
