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Volvo Cars Annapolis

(2,682 reviews)
Visit Volvo Cars Annapolis
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2017 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (410) 695-4760 (410) 695-4760
Used (410) 881-0424 (410) 881-0424
Service (410) 695-4742 (410) 695-4742

Reviews

(2,682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Annapolis from DealerRater.

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The front desk is very friendly and helpful and I would

The front desk is very friendly and helpful and I would recommend this service center

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Their service department is slow on diagnostics and poor

Their service department is slow on diagnostics and poor on repairs. Don’t buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always get good service at Annapolis Volvo.

I always get good service at Annapolis Volvo. Kevin, the service manager, is very professional and goes out of his way to produce a satisfied customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were listen to and not pressured.

We were listen to and not pressured. They showed us what we wanted. Great place to buy a car new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was very pleased with the service provided by Michelle.

I was very pleased with the service provided by Michelle. She was thorough in explaining the service work I needed, and kept me up-to-date on the status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful and professional staff.

Friendly, helpful and professional staff. It’s easy to book service appointments. They manage your expectations well regarding wait times. They take time to explain things and answer any questions/concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a Volvo Cars Annapolis customer for years now

I have been a Volvo Cars Annapolis customer for years now and will continue to keep coming back. Kevin, Michelle, and Christina are always kind, honest and helpful, and my Volvo is always well taken care of by their service technicians.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and flexibility.

Great service and flexibility. I have worked with Kevin the most and he is always patient, professional, and polite. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesman Christian was very helpful.

My salesman Christian was very helpful. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service from Mark and Austin.

Great customer service from Mark and Austin. It was a great experience for a change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.