Reviews
Stress free experience
It was easy. Buying a new car can't be any more stress free an experince than we had this time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you leaving this wonderful 5-star review, John. Our team works hard to ensure that all of our guests leave the lot feeling happy and confident and I'm pleased to see that this was the case for you. Please check us out on Facebook and Twitter to locate superb savings from our service department. We hope you're enjoying your new vehicle have a great rest of your day. Airport Ford Team
Great Service
They would kind, and willing to take time out of their own day to make sure everything was to my liking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chelsea, thanks for the incredible feedback! Our team is trained to deliver our guests with a memorable experience and I'm so happy to hear that this was the case for you. Our staff will love hearing that their services were appreciated. Take care and be sure to follow us on Facebook and Twitter to find outstanding service specials. Airport Ford Team
Best Ford Dealer in the Area
Airport Ford operates like a well-oiled machine. From the manager all the way down the line, they work as a TEAM and it is apparent that customer service is of paramount importance. We will never go anywhere else to purchase an automobile. We have already recommended this dealership to a neighbor and they also purchased a car from Airport Ford this past weekend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jo Angela, it's great to hear that you experienced an efficient and enjoyable visit to Airport Ford. That's precisely the goal we aim to achieve with each and every customer and I can't tell you how much we appreciate this feedback and 5-star rating. Enjoy your Ford and be sure to contact us down the road with all of your automotive needs. Also, find us on Facebook and Twitter to stay up to date with service department specials. Airport Ford Team
Courteous and professional service
Mario was courteous and professional and returned my serviced car on time. Alison is always pleasant and kind when I pay my bill.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence, it means a lot to hear from our satisfied customers because it tells us that we're doing an incredible job of assisting our guests. Mario and Alison are all-star members of our team and I will be sure to pass along your kind words. If you have any questions down the road, be sure to give us a call. We can't wait to work with you again! Airport Ford Team
Service
I liked the idea that I was able to take my car to the dealer and they were able to work with Ford to help resolve the problem?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience with our dealership, John! We are thrilled to know that our team gave you great service during your visit. We will be sure to pass your comments along to our staff and we look forward to having the opportunity to work with you again. Airport Ford Team
Satisfied customer
I went in for my first oil change and they were very efficient and timely. I was very satisfied with my visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and friendly service
This was an excellent experience. Jim Grefer was an outstanding sales rep to work with. We never once felt pushed or uncomfortable with him. He let us make our own decision and did not push us to buy something just for his own benefit. I will absolutely recommend Jim to all of my friends and will be coming back to him in the future. Also, everyone there was extremely friendly. The finance guy (sorry I forget the name... I was too excited at that point) was friendly, honest and straightforward with us. We were pushing closing time but he never rushed. Couldn't have asked for a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!
I went to several different dealerships looking for my daughter a car. I was paying cash and no one wanted me to pay cash and I could not get a price from them! Ford gave me a price right away, didn't try to hide any "fees" and they didn't try to get me to finance instead of paying cash! I really appreciate the experience! It was a completely different experience than the other dealerships I went to! I never felt like they were hiding anything, or trying to get more money out of me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy, we appreciate you taking the time to leave us this great feedback. We are happy to hear that our sales team helped you find the exact car you wanted for your daughter. Providing a one of a kind experience is one of our top priorities. We hope she is enjoying her new car and we look forward to your next visit! Airport Ford Team
Great prople to work with!
Adam Miltin was very courteous and called me as soon as my Explorer was ready. He suggested rotating my tiers, which I took advantage of. Adam was helpful without being over bearing. Adam made the service exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
My car was taken care of in a short amount of time. Very pleased with the results and the work at Airport Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase