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Elkins Fordland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (144 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service from the sales department.

Excellent service from the sales department. They were very helpful and put us in the vehicle that suited our needs very well. We came to look at a new truck, but found a used one that we liked better.

Excellent service from the sales department.

Excellent service from the sales department. They were very helpful and put us in the vehicle that suited our needs very well. We came to look at a new truck, but found a used one that we liked better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sheldon, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

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Small dealer with Low trade in values

Small dealership that offers low-ball trade in values. Sales manager said because of their size & location they can’t give as much on trades… Really!? Salesman(women) don’t return calls in a timely manner & don’t know any details about the vehicles they are selling you. How are they even staying in business? Unless you want to pay more money for the same vehicle I suggest going elsewhere.

Small dealer with Low trade in values

Small dealership that offers low-ball trade in values. Sales manager said because of their size & location they can’t give as much on trades… Really!? Salesman(women) don’t return calls in a timely manner & don’t know any details about the vehicles they are selling you. How are they even staying in business? Unless you want to pay more money for the same vehicle I suggest going elsewhere.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Can’t even get a decent truck for decent payment

Must not to sell vehicles to customers very badly worst ever can’t even purchase a decent truck for decent monthly payment it’s awful one dealer ship says they can do it for you but yet another one can’t

Can’t even get a decent truck for decent payment

Must not to sell vehicles to customers very badly worst ever can’t even purchase a decent truck for decent monthly payment it’s awful one dealer ship says they can do it for you but yet another one can’t

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Vehicle Purchase Experience

Dave Shepard is an amazing salesman who genuinely cares about getting you in the car you want and service after the sale as well. I couldn't be more pleased with my recent purchase thanks to Dave for helping me get the best vehicle and Ms. Kaye in the finance department for giving me a few helpful insights and being all around wonderful. My kids even enjoyed themselves during the process!

Best Vehicle Purchase Experience

Dave Shepard is an amazing salesman who genuinely cares about getting you in the car you want and service after the sale as well. I couldn't be more pleased with my recent purchase thanks to Dave for helping me get the best vehicle and Ms. Kaye in the finance department for giving me a few helpful insights and being all around wonderful. My kids even enjoyed themselves during the process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lori, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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Ford bronco

Dave Shepard was smart, efficient, very nice to work with. Knowledgeable.

Ford bronco

Dave Shepard was smart, efficient, very nice to work with. Knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Melissa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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Fastest, easiest vehicle purchase I've made

Perfect! Typically don't care for car shopping but found this online, was exactly as advertised.. Test drove it and bought the vehicle. In and out quick.

Fastest, easiest vehicle purchase I've made

Perfect! Typically don't care for car shopping but found this online, was exactly as advertised.. Test drove it and bought the vehicle. In and out quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donald, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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Director of Hospice

Very pleasant and not too lengthy of a process. Sales person pleasant and friendly.

Director of Hospice

Very pleasant and not too lengthy of a process. Sales person pleasant and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andrea, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Purchased 2019 King Ranch

Saw their 2019 King Ranch listed for sale on another site No pictures 55 min from me Looked up on their site called and scheduled test drive No discount offered on their listed price Not 1$

Purchased 2019 King Ranch

Saw their 2019 King Ranch listed for sale on another site No pictures 55 min from me Looked up on their site called and scheduled test drive No discount offered on their listed price Not 1$

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, thank you for the high star rating!

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Best buying experience I've ever had

Super quick process, and the car was exactly what I was looking for. Would recommend to anyone.

Best buying experience I've ever had

Super quick process, and the car was exactly what I was looking for. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffrey, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

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Great dealership!

Renee was very helpful. I really appreciated all the conversation about finance and such before I got there. When I waked jn I knew what my payment would be. Very nice since I was driving 90 mins to go there

Great dealership!

Renee was very helpful. I really appreciated all the conversation about finance and such before I got there. When I waked jn I knew what my payment would be. Very nice since I was driving 90 mins to go there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Meagan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to be of service to you again! Take care!

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