McCloskey Motors Inc.

Complaint Summary: McCowsky Motors sold me an unsafe vehicle and failed to honor multiple promises regarding its return, repair, and warranty. Their actions have resulted in financial loss, exposure to hazardous fumes, and emotional distress. ⸻ Detailed Description: On or around July, 2025, I bought a Subaru from McClowskey Motors after being assured that I could return the vehicle within 30 days if I was not satisfied. Within days, I noticed a strong gasoline odor inside the cabin. Concerned for my health and safety, I contacted McClowskey Motors immediately. They refused to take the car back, despite their written and verbal assurances. Instead, they promised to repair the issue at no cost. The vehicle was in their possession for over a week, during which the 30-day return period expired. When I picked up the vehicle, the gas smell persisted, and the check engine light soon returned. I took the vehicle to a certified Subaru dealership, where technicians confirmed that the repairs performed by McClowskey Motors were done incorrectly and had not addressed the underlying safety issue. The Subaru service center provided a repair estimate of approximately $2,500 to correct the problems caused by McClowskey’s inadequate service. Additionally, McClowskey Motors added a $3,000 warranty to my contract without my consent. This warranty requires that all repairs be done exclusively at their location, the same service department that failed to make the car safe. I have repeatedly requested to be released from this warranty, but no one from McClowskey Motors will return my calls or emails. I am now left with an unsafe vehicle, a fraudulent warranty, and thousands of dollars in potential repair costs because of their negligence and deceptive practices. ⸻ Desired Resolution: I am requesting the following actions from McCowsky Motors Inc.: 1. A full release from the $3,000 warranty that was added without my consent. 2. Reimbursement for the $2,500 in necessary repairs confirmed by the Subaru dealership. 3. A formal acknowledgment that they misrepresented the return policy and failed to perform adequate repairs. 4. Optional: (If you want) A partial refund or vehicle return option due to unsafe conditions at the time of sale. ⸻ Supporting Documents: • Repair estimates and documentation from the Subaru dealership. • Service receipts from McClowskey Motors. • Copy of the original purchase agreement and warranty paperwork. • Any communication (emails, texts, or voicemails) showing their refusal to respond.

Do not buy from this company, I lived about 6 hours from this dealership, they said the vehicle was ready to pick up. Once I arrived from a 6 hour drive they said the vehicle was not ready!! So we came back a week later, communicating sucked with these people. So the car only lasted three months and the engine went out. Mechanic said the cam was bad and most likely the dealership knew about it!!! Beware!!!!

I bought my last vehicle virtually with a different dealership and loved the experience. Tried to start negotiations to buy a Jeep from McCloskey over email because I live an hour away and they wouldn’t even talk about it at all saying it was because of identity theft issues. Every other dealership does it. Join the modern world McCloskey you’ll be ok!!

It sucks, there is no way to communicate with the deal. Not by phone or e-mail and I could not find any phone number on the internet. Same with the dealer listed as "JOES"..nor to contact cars.com

CONSUMERS BEWARE!!!!!! Do NOT purchase a vehicle from McCloskey. They will do ANYTHING to make a few extra bucks, with the risk being your life. They deceive, commit fraud (didn’t give me the amount agreed on from the trade in or my truck). Then LESS than 10 days of purchasing a 2021 Jeep Wrangler with 19,038 miles, it had a complete catastrophic failure. A fire was set, disintegrated the paper tag, and if it hit the fuel tank or spare tire then my dad would’ve had to bury his mom and daughter the same week. They take NO accountability. Deceptive, misleading/misrepresentation of their vehicles, and fraudulent information and conduct. Don’t make the same ignorant mistake I made. They do make commission, unlike what their salesman told me at least 12 times in the beginning. Hindsight is 20/20. Still waiting to hear back about the right rear tire repair, that an actual Jeep Certified Dealership, said was the cause for the failure. Due to the mismatched tire brands, that they ABSOLUTELY knew about. TERRIFYING to think McCloskey has been selling 4WD vehicles since 1989. I asked 4 different managers for the vehicle inspection report, and was outright denied until I brought to their attention that they are conducting deceptive business behavior to me, as the consumer. Oh and a “manager,” Mike Phillips, the day that the Jeep put my life in danger said, “THE JEEP GOT YOU 400 MILES WHAT DO YOU WANT ME TO DO ABOUT IT!!!!” Pillar of professionalism and class, not. I’ve tried being amicable; however, this company is sketchy, at best. Not to mention the lawsuit against them in 2017. Do your research.

This dealership does not do what they say they say $4,000 for a trade in they only gave me $1,000 then my battery was dead within a month they are not good on their word do not buy a truck from these people then they act like they're going to lower your payments but they just add more time on your Finance. Also did not honor my problems with a learning transmission I took it there five times and they act like they didn't even know what was going on

Buyer Beware: My Experience with McCloskey Motors I want to share my unfortunate experience to caution others. I purchased a vehicle from McCloskey Motors, and within just a few days of driving it, the transmission failed. According to a former service manager, the dealership likely knew about the vehicle’s condition before selling it. This is because Colorado compliance requires dealers to run diagnostic codes before offering vehicles for sale, per this professional’s explanation. While I did purchase an extended warranty, I discovered that the warranty company does not approve claims made within the first 30 days of purchase—a fact the dealership likely knew. Despite agreeing to file a claim with the warranty company for the transmission issue, McCloskey’s internal service department lied about doing so. Upon contacting the warranty company, I learned no such claim had ever been submitted. To document the situation, I had the warranty company and my lender record all calls over several weeks. Ultimately, I was forced to return the vehicle to the bank through voluntary repossession because I couldn’t afford to repair an inoperable car. Throughout this ordeal, McCloskey Motors offered no support or assistance, despite selling a vehicle with what appeared to be known transmission problems. To make matters worse, Colorado’s lack of consumer protections against predatory vehicle sales left me with no recourse. I’m now working to make the bank whole, but I hope my story serves as a warning: proceed with extreme caution when dealing with McCloskey Motors or similar organizations. Don’t let this happen to you.

Don't be in debt, lied to and stranded. This dealership has a reputation with mechanics and other dealerships as being "being shady"

I was told I was pre approved and then they submitted my application to several banks which each one pulled my credit. This caused a 20 point drop on my credit report in a matter of minutes. Then JESSICA came back with it should only show as one being pulled. I won’t ever shop with them!!

I am totally disappointed in my purchase, the sales deception, and the lack of follow up despite my multiple calls to the sales manager. When I bought the car, I also bought a warranty. The sales guy told me that my services were included in the warranty, which I raved about because Audi service is so expensive. When I got to the service center for my first oil change, they had know idea what I was talking about. Shame on me for not reading the warranty! Additionally, a couple of weeks after buying the car, the electrical system starting going crazy. The sensors would alarm at the oddest times and then continue to alarm my entire drive. I called the dealership about the issue and they said they would have to do a diagnostic test on it for $150 and then could tell me if it was cover under warranty. Luckily, this time I looked at the warranty myself and could easily see that nothing electronic was covered. They clearly just wanted me to come spend more money. Lastly, I complained and I got a call from the sales manager. He said he would see what he could do to help me get my car fixed since I had only bought it a few months ago at this point. He wanted to make sure I was happy and would be a return customer. He never called me back and I have left 3 messages for him over the course of 2 weeks with no response. The good news is, after many YouTube videos, my husband fixed the sensor problem! I would never buy from this place again. I wish I would have read all of these review before I went there.