Reviews
Write a reviewLaura was great!
Laura was great! I told her my needs and she made the process as stress free as possible. This was my first time buying brand new and because of Laura I'm glad that I did.
Laura was great!
Laura was great! I told her my needs and she made the process as stress free as possible. This was my first time buying brand new and because of Laura I'm glad that I did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Customer
Staff was incredible, Laura is the BEST. This is the third vehicle I?ve purchased from this dealership and I?ll definitely keep coming back.
Customer
Staff was incredible, Laura is the BEST. This is the third vehicle I?ve purchased from this dealership and I?ll definitely keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura Hawkins was extremely helpful in the purchase of
Laura Hawkins was extremely helpful in the purchase of our vehicle. Would consider Denton Hertrich for our next car purchase.
Laura Hawkins was extremely helpful in the purchase of
Laura Hawkins was extremely helpful in the purchase of our vehicle. Would consider Denton Hertrich for our next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Happy with my first vehicle purchase
I came to Laura at Hertrich at the advice of my mom, who’s been a customer here for years. Laura is warm and helpful, and gave me the sense that I could trust her knowledge when I had questions or concerns. She gave me time when I needed it, and worked with me to find a car in my price range when I was ready. Everyone I spoke with at the dealership was helpful and struck me as honest. I felt like everything I needed to know as a first time buyer was explained to me. Overall it was a great experience!
Happy with my first vehicle purchase
I came to Laura at Hertrich at the advice of my mom, who’s been a customer here for years. Laura is warm and helpful, and gave me the sense that I could trust her knowledge when I had questions or concerns. She gave me time when I needed it, and worked with me to find a car in my price range when I was ready. Everyone I spoke with at the dealership was helpful and struck me as honest. I felt like everything I needed to know as a first time buyer was explained to me. Overall it was a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ara , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Laura and our team made your experience pleasant and we look forward to seeing you again soon!
Easy Peasy
Laura was absolutely wonderful! The entire staff there truly made me feel comfortable. They are all so friendly. It was truly unbelievable how easy this process was for me. The options the inventory is impeccable and they do what they can to put you in the car you desire!
Easy Peasy
Laura was absolutely wonderful! The entire staff there truly made me feel comfortable. They are all so friendly. It was truly unbelievable how easy this process was for me. The options the inventory is impeccable and they do what they can to put you in the car you desire!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura and Craig made our day!
Had a great sales person named Laura Hawkins. Very friendly and helpful. The Pathfinder we got is in A+ condition. We even got a great rate for the loan better than we thought from the finance guy Craig. We thank Jesus that everything went great and for the Love He has for anyone who wants it.
Laura and Craig made our day!
Had a great sales person named Laura Hawkins. Very friendly and helpful. The Pathfinder we got is in A+ condition. We even got a great rate for the loan better than we thought from the finance guy Craig. We thank Jesus that everything went great and for the Love He has for anyone who wants it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
A Salesperson who understands your needs!
Laura was very helpful and patient with me when I purchased my new car. She discovered that I couldn’t get the car I was looking at due to purchasing a house but she knew what I wanted and helped me find my new ride! She took time to help me get a good rate! Laura is not a regular salesperson who tries to get you to buy something. Laura asks you questions to better understand your needs and wants. Thank you Laura for all your help!
A Salesperson who understands your needs!
Laura was very helpful and patient with me when I purchased my new car. She discovered that I couldn’t get the car I was looking at due to purchasing a house but she knew what I wanted and helped me find my new ride! She took time to help me get a good rate! Laura is not a regular salesperson who tries to get you to buy something. Laura asks you questions to better understand your needs and wants. Thank you Laura for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura is a treasure and very easy to work with!
Just on a whim a friend and I went to Hertrich's to see Laura. Rick has been dealing with Laura for many years. I was in the market for a new, or 'new-to-me' vehicle. Laura was very helpful, courteous, and very patient with me. After 3 hours I drove away in a 2017 Equinox. I am very happy with this SUV. Laura went the extra mile to work with me on financing; getting me the vehicle at a price that I was comfortable with. She was a pleasure to work with. I would recommend anyone in the market for a new or used vehicle to go to Hertrichs in Denton, and ask for Laura! She definitely made my shopping experience enjoyable!!!!!!!
Laura is a treasure and very easy to work with!
Just on a whim a friend and I went to Hertrich's to see Laura. Rick has been dealing with Laura for many years. I was in the market for a new, or 'new-to-me' vehicle. Laura was very helpful, courteous, and very patient with me. After 3 hours I drove away in a 2017 Equinox. I am very happy with this SUV. Laura went the extra mile to work with me on financing; getting me the vehicle at a price that I was comfortable with. She was a pleasure to work with. I would recommend anyone in the market for a new or used vehicle to go to Hertrichs in Denton, and ask for Laura! She definitely made my shopping experience enjoyable!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura was awesome.
From Wayne Fretterd, Sr & Maggie Newton Laura was great to deal with and so helpful. We would recommend her to anyone. It was a great experience. We purchased a new 2022 Chevrolet Silverado. They redesigned the truck so that it didn't need any chips, so that we could purchase our truck now
Laura was awesome.
From Wayne Fretterd, Sr & Maggie Newton Laura was great to deal with and so helpful. We would recommend her to anyone. It was a great experience. We purchased a new 2022 Chevrolet Silverado. They redesigned the truck so that it didn't need any chips, so that we could purchase our truck now
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Total Satisfaction
Laura was great to work with. Answered all my questions. Very professional, kind, and courteous. I will most assuredly recommend her to my friends and family on a purchase of a new or used car/truck.
Total Satisfaction
Laura was great to work with. Answered all my questions. Very professional, kind, and courteous. I will most assuredly recommend her to my friends and family on a purchase of a new or used car/truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase